ECCO Chadstone

The best shoe brand. Quality, comfort and style is what comes to mind. Friendly and helpful sales staff. Thank you Catherine for the wonderful customer service. I’ll come back 😊

You get what you pay for. My last pair of ECCO shoes are more than 10 years old and finally have worn out. I had worn them all over the world trekking in some pretty tough places. The ECCO team at Chadstone are brilliant- thank you to Amalor for your knowledge and advice in helping me get the right shoes for my next adventure. Really makes a difference when the staff know their product so well. 👍👍

Huge thank you to Amanda for providing phenomenal service today! I was unfortunately in a huge rush, but she managed to find me everything I needed while being incredibly helpful and kind. Looking forward to wearing my new kicks thanks to her!

Came in store to change some shoes I purchased last week and Yvette helped me. She was the brightest, most friendly person ever. She was patient, gave me plenty of options and made me feel like a valued customer. She absolutely made my weekend with her smile and wonderful service.

I went to ecco chadstone for an exchange. Tim was brilliant and helped me out with a complicated transaction. The team there has excellent customer service to match the quality of these great shoes.
Thank you Tim and Amanda.

Extremely friendly staff, great quality shoes and excellent customer service! I would highly recommend this place.

Always get great service and a hello from the team and they are very knowledgeable about the product. I’m a very new customer to the brand, but will definitely continue shopping in the store.

5 stars for the Asian girl name Jasmine. I lost my receipt after purchasing and needed some information from it, called once, the girl answered phone said she couldn’t email me an digital version and will call me back in 10mins. So I waited, for nearly 2 hours. Then I called again, Jasmine picked it up and read out all information I needed through the phone also offered to email me a digital version as well. Apparently they do able to email. What a surprise. 🙂

I had walked into Ecco shoes on many occasions but never purchased till I met Imeh at Chadstone. Imeh was professional, helpful and informative, I walked out with 2 pairs of shoes, a belt and 3 bottles of shoe protection/ care. I am very happy with the shoes I purchased and will return to buy golf shoes one day, Thanks Imeh.

Never had Ecco before but heard good things from the internet. Went in just to look at a pair of sandals for my mum with no intention to buy but with the help of young Annie, I ended up buying work shoes for myself and sandals for my mum. No sale was on, just purely genuine and professional service. Thank you Annie for looking after us and making us feel at home.

Friendly and helpful staff, easy transaction. I bought the burkin looking slides and I'm travelling around Asia in them and so far so good! Comfy durable!

Yve*** left no stone unturned while explaining the shoes , shoe care and trials. She was very convincing and provided a good experience. I might need to learn a thing or two from her.

I’ve bought Ecco shoes online before so I was so happy to see that their in store experience is just as great. As a repeat customer, I would definitely buy again at the Chadstone store.

MY COMPILMENTS ARE TO LIANA WHO IS THE SHOP MANAGER
SHE PROVIDED THE BEST CUSTOMER SERVICE I HAVE EXPERIENCED IN MANY YEARS, ITS A PITY THAT MORE SALES PEOPLE CAR'NT LEARN FROM PEOPLE LIKE LIANA, HOW TO TREAT & RESPECT CUSTOMERS ,WHO REALLY ARE WHO KEEP THEM EMPLOYED.
KEEP UP THE GREAT WORK AND THANK YOU AGAIN.
REGARDS.
RON.

The customer service given by Meg the Store Manager was outstanding. Her level of service excellence was above and beyond customer expectations. Meg has excellent product knowledge. We left the stire feeling totally satisfied. Meg is an ambassador fir the Ecco organisation.

The best shoe brand so far. Quality, comfort and style is what comes to mind. Thank you Catherine for the wonderful customer service.

Thank you to Jasmine at ECCO Chadstone. She had brilliant customer service skills - friendly, knowledgable and helpful!

Friendly and helpful sales staff. Very happy with my new shoes.

Eva is very friendly staff .. I bought of shoes because of her .. actually my boss buy it

excellent service by Eva… Good job… she should get extra bonus