The OEM Store Phone & Laptop Repair

Got recommended by a friend and turned out John was indeed very fantastic and generous man! I got my used Macbook Pro works again like new with very reasonable price and even got a free new phone charger as he saw mine was pretty broken. Definitely will recommend to all my friends in Melbourne to fix their electronic devices here! ✅🥰

Extremely helpful and knowledgeable. Have purchased an iPad from them and then had an older one repaired (new screen). Turn around time was very quick. A couple of hours after dropping off. Prices were very fair. Would highly recommend. The have a new address in South Road now.

Best customer service I’ve experienced in a long time. Incredibly skilled and lovely staff that provided a high quality service at an extremely fair price.
They are also very fast in completing repairs so I wasn’t left without a phone for more than 30-40 minutes!
Highly, highly recommend !

MacBook was damaged by water due to the storm. I received best service, free quote, fair pricing and computer saved.
I highly recommend the store and the people who run it. They turned a bad situation to a positive experience. 🤩

Amazing service, very professional and personable. Highly recommend these guys. Their quality of service was very impressive. So happy to have found this company! Definitely recommend.

Had my apple watch screen replaced today with great quality and lowest price. Thanks so much John for your professional service, definitely will come back. It is highly recommended!

Incredible service and reliable products. I’ve been getting all my devices repaired by John for many years now. New iPhones, laptops and iPads. John always makes the process smooth, hassle free and simple. He’s Always reliable and happy to help out whenever I have any questions or concerns. Would highly recommend going to John for any of your gadgets. Overall, I’m always over the moon with the service and friendliness. Will definitely be returning and would highly recommend if you’re in search of a reliable and trustworthy service.

Extremely helpful and saved me well over $150, also did the repair the same day.
Thanks John.

I’m so happy that I decided to have John help me fix my phone - by far the most professional experience I’ve ever had when I’ve taken a smashed phone in for repair. After considering going to a local shopping centre, I found John and he fixed my phone in under 10 minutes and for the best price I’ve paid. I thought I’d need to buy a new iPhone but it’s clear that he knows his stuff. If you want professionalism, efficiency and a flawless repair and a great price, definitely go here.

At 3pm and in a panic, I phoned John to see if he could repair my phone. He was out purchasing parts but I was able to leave my phone at his office. Upon his return he messaged to say he had the parts in stock and could repair my phone before close of business. All at a reasonable price too!
I'm a very happy customer.

Thanks John!

i could not recommend John and his team highly enough. He went above and beyond to ensure i was happy with the out come. John even sent an employee to collect and return my devices when i was unable to. He is very reasonably priced (i even go as far as saying too reasonably priced, as i've previously used another retailer who was twice the price for the same repair). I would highly recommend to my friends and family and use his services again if needs be.

Just want to give a big shout out to John from The OEM store for responding to my post last week about fixing the screen on my daughters laptop. John was super efficient and kept me informed. I dropped it off to him yesterday and he delivered it back to us today.
The work was perfect, he was incredibly helpful, polite and efficient, I would highly recommend the OEM

I smashed my Google Pixel 6 Pro screen pretty well this morning with light bleed and everything. John quickly got back to me with a good quote for $450, and explained what the repair would require. All other quotes were around $500.
I brought the phone in at 11:30am the same day and they had it fixed in less than 20 mins.
Thanks for your amazing service!

We had a brilliant experience with John today. Rectified a previously bodged iPhone repair, replaced a couple of iPhone batteries whilst we waited. Prices very reasonable . Service excellent. If you are in the area would definitely recommend .

I can’t express enough how helpful he has been with my phone repairs. He has very reasonable prices and does a great job with his repairs. Very ethical and professional. John is great with customer service and I wouldn’t go to anyone else for my tech issues.

One of the best customer service experiences I've ever had.

OEM were fast, honest, reasonable price, and went above and beyond. They fixed the phone so quickly (picking up and dropping off on the same day from my home). They fixed my phone and it is now working better than ever!

The issue they fixed was caused by another shop doing a dodgy job. John, the owner, wrote a report for me so that I can try and get reimbursed from the other repairer. OEM is has earned a loyal customer from the experience that I had today. They really went above and beyond.

My experience at The OEM Store was very positive. I was due for an upgrade so decided to buy an iPhone 11 from OEM. The price was great and the team even helped me transfer my data across to the new phone. Highly recommend to anyone needing a phone repair in the Brighton Area!

We've tried lots of places for phone repairs over the years. John at the OEM Store is by far and away the best person we've ever worked with. He provides outstanding service at a good price and always goes above and beyond for his customers.

John was remarkably helpful with my laptop dramas. I couldn’t be more pleased with his advice, efforts, pricing and genuine care to get my laptop back up and running. Never trying to up-sell me or rip me off, just wanting the best outcome possible for me. Thank you, John!

Really great service, John was very specific with prices and services, responded quickly and was very professional. Had my phone picked up, repaired and dropped off in the same day. One of the few repairers who offered the true tone functionality to be restored when replacing the display. Highly recommend