Fix My Dolphin

Nathan is very helpful and knowledgeable about pool cleaners and gives honest advice. I finished up purchasing a unit from him at a good price and recommended a friend who was also happy.

Outstanding service. Very responsive communication. No charge for a quote. Much more reasonable quote than elsewhere. Repair completed very quickly. Repaired my ZodiacVX55 robot cleaner. I highly recommend Fix My Dolphin for Robotic Pool Cleaner repairs.

If you own or need a pool robot this is the place to go. Honest and straight forward advice that you can depend on. I needed a replace battery which Nathan could supply and he helped me with a very good price. He also gave me very good support and advice on a way forward with my robot. Trusted provider.

Very easy and professional. 10/10.
Unit was fixed in less than 24 hours after I thought I would need to buy a new unit and was able to have it repaired at a fraction of the cost of a new one. Highly recomend.

Nathan and Fix My Dolphin team are seriously the best service agents I have ever encountered! I sent my pool robot to them in an Uber at 10am on a Saturday morning and by 4pm that same day it was returned to me and is working as good as new. I couldn’t be more happy so thanks a million!

Absolutely know their stuff, great to deal with, and reasonably priced. I now know why they only have 5 star reviews. Will definitely use them again.

What great service. Denzil recently fixed our dolphin pool cleaner. He dropped off a loan machine while ours was being repaired. It was such a quick turnaround and as our machine was still under warranty, it didn’t cost a thing. Would happily use this company again and will purchase a replacement from them when the time comes. Thanks again Denzil.

Excellent customer service, very honest with quick turnaround time. Very happy with the service provided 10++ highly recommended

Denzil was excellent and had my robot repaired in a couple of days. Highly recommend

Super easy transaction, quick service. Happy with it all. I hope I don't need to use them again, but if I do at least I trust I'll be looked after.

Fixed my Dolphin M700 in just one day under warranty. Superb communication and flexible drop off and pick up. Highly recommended.

Everyone at Fix my Dolphin was great. Very prompt in responding and available when I needed to pick up and drop off my robotic pool cleaner. The places that were suggested by the product repair group said they wouldn't/couldn't do it. Very happy with Fix my Dolphin.

Very prompt, comprehensive and attentive service, thorough in explaining options for purchasing robot pool cleaner (All options of Dolphin and Zodiac) and offering trial run. Excellent customer service, including aftercare, highly recommend. Very happy with purchase, which was fully set up for me including the mobile app functionality.

I was lucky enough to find Fix My Dolphin online and was very pleased with the level of service provided by the team and the level of advice, I was given.
I dropped my machine off on a Thursday evening and collected it on Saturday afternoon. Great value for money and the fixed unit has cleaned the pool beautifully.

I would highly recommend Fix My Dolphin. Thanks

Highly recommend- Professional, honest, efficient, friendly.

I contacted Fix My Dolphin in Melbourne from Brisbane about a replacement power supply for an old robot. They could have easily sold me a new replacement but instead offered me a refurbished unit to match mine for a fraction of the price with a warranty. It arrived within a few days and they had thrown in a spare of the part that caused mine to fail in the first place. I can highly recommend these guys.

Our Davey pool vacuum stopped working so I contacted Fix My Dolphin (on a weekend!) and they came out to pick it up from my doorstep on the Sunday morning. It was back on my doorstep within 24 hours, all fixed good as new.
Nathan encouraged us to NOT buy a new one which saved us hundreds of dollars.
Thanks Nathan!

Bought my first unit from them 6 years ago and great service providing an updated model

Both Nathan and Denzel were very helpful and knowledgeable. Highly recommend their service!

When we experienced some issues with our Dolphin pool cleaner we went back to our original supplier, the people who installed the pool.
They bad mouthed the product, that they had originally recommended, and claimed that the repair company was 'difficult' to deal with.
They then quoted a repair cost that was almost the same as the original purchase price and tried to upsell us a whole new system for nearly $2,000.
Luckily for us, we contacted Dolphin Repairs directly.
Prompt, polite, cost efficient and honest service from the very first phone call was our experience.
The staff clearly explained the nature of the repairs required and gave an accurate quote on the price of the parts and repairs.
Freight was very reasonable, delivery was prompt, the machine is back in the pool and working well.
An excellent customer experience with a company who's services I am happy to recommend.
Robert Blomfield
Wagga Wagga