EB Games - Chadstone

Even on a busy Saturday team there today were very helpful and was able to guide me to get the most items for the best value. Much appreciated

Picked up my PS5 this morning (29/4/2022) and had a great experience. I dealt with a lovely young lady. She was super helpful, friendly and smiling from the moment I walked in. A very rare occurrence in retail. Appreciate the excellent service. Thank you

To the female staff who passed me my Zacian Crown Zenith from click collect and wished for good pulls out of it. I did! Thanks for the wishes :)))

5/5 would come here again.

Great spot to get all your PS4/5 games and a good range of merchandise. Excellent service- Tayler was super helpful and knowledgable!

Super stoked to add my new charmander promo to my collection!! Thank You!! :D

Always nice, gave me a sleeve when I pulled a good Pokemon card too

Amazing and professional staff. Very polite and smiley. Once when I didn't know that Sonic Origins was digital only, I asked the cashier if they sold it and he almost immediately answered telling me that it was digital only. There are so many games and it was as if he had them all memorised, if they were digital or disc

Great service from Taylor today. He helped me trade in my Xbox and set me up with an elite controller and headset in a flash. The process was quick and easy. Taylor was very helpful and really friendly. I wouldn't hesitate to go to this store for your gaming needs. Thanks Taylor.

Bought a switch from here yesterday, as someone that knows nothing about them, the staff, especially the team leader, were very helpful and made it a great experience. Thank you

They had everything you would go in here for, prices are the same, service was slightly better.

The staff were amazing. I had ordered the game online, and I went in to grab it while i was there. It was a bit of a hassle, but that was my fault. He cleared it up fore me. I highly recommend the store

Bought so many stuffs from there. They are not the cheapest but it comes with great service and peace of mind. Me being on level 4 membership enjoys many privileges. If i don’t like the game or if any problem with any consoles, i get a straight forward return or exchange policy. Nice staffs there..one of them looks like Vision from Marvel.

One of my favourite EB Games stores. I've dealt with Conrad a few times now and he has always been friendly and easy to deal with. I'm fussy about the condition of the games I buy and the staff here have always been understanding. Keep up the great work!

Where do I start? The Store manager Conrad is truly an amazing representative of EB Games and just in general, an amazing human being. Conrad always goes above and beyond helping, he is so kind and professional. I can’t say enough and would give 10 stars if I could for Conrad and his amazing team at the Chadstone store. I love this store purely because of the amazing staff representing EB Games. Thank you Conrad and EB Chadstone.

A very big thank you to Alex from EB Games Chadstone. His level of customer service is exceptional. My son had brought his Nintendo Switch in for a service. Unfortunately due to unforeseen circumstances it was lost in transit coming back from the service centre. Our follow ups with Alex and subsequent replacement of his console was done in the most efficient and professional way.
Please keep up the good work and customer service.

Although games can now be bought digitally and the customer contact is non existent....the high level of service provided here is what makes me still come to this store.

Thanks again Alex

The team are so friendly. I never know what game to buy, always so helpful and give me great recommendations. I work for a luxury boutique and EB games give the same service. So good guys.

It was an incredibly busy day, but Mia (I'm sorry if I got your name wrong 😭!!) was absolutely lovely and helped me pick an awesome Christmas gift for my brother. She was super patient and friendly, and I 100% recommend this store to anyone after quality gifts, games and customer service 🥰! Thanks again, you really made my day 💖💖.

I bought Cyber ​​2077, but the cashier was so beautiful that I almost fell in love. She recommended Netflix-related series but I couldn't remember that

Best customer service of any store i have ever been to. I find this with most eb games stores, but this one stands out. There is a girl there with glasses and colour in her hair and she is always really nice and helpful (sorry not sure of her name).

Tuesday is my birthday and today we bought a keybord with mouse, headphones and a $60 nentendo e shop card. Excitement was it the air as i went in the shop, so many games to chose from i looked at basicly every game! I loved it and cant wait until i go again! The customer servece was 10/10 i also enjoyed talking to them i highy recommed this place.