The Hepburn Springs Chalet

Had a lovely night here. Beautiful, well loved building with plenty of character. Loved all of the seating around the common areas, the little touches really make it. Definitely a very distinct style. Staff onsite were absolutely lovely, even when they were quite busy and customers being unnecessarily chatty. The breakfast was simple, but nice with options to cover most diets.

The room was large and bed very comfortable. The extra pillows and blankets were appreciated, but the room stayed beautifully warm in the middle of winter. Could hear people coming and going a little through the night, but not very much, most people were respectful.

While it may not be the jewel of the town, it's an absolutely quaint, quiet place to spend a night and should not be over looked.

I really liked this unassuming accommodation. It was clean, warm & welcoming. The bed linen was top quality and the bed super comfy. The room was heated & the shower was great. The vibe is laid back; the decor & furnishings retro. Communal tea & coffee making facilities; basic (but perfectly sufficient) breakfast (cereal, toast, fruit, yoghurt, coffee/tea); small wall mounted tv in room.
If you want bells & whistles then this probably isn't the place for you but I liked the simplicity and comfort of The Hepburn Springs Chalet.

This place is awesome! Staff are super friendly and fun! Gave us 12pm checkout as I was feeling unwell and rare getaway from 3 kids! It's large quaint old style house that you can wonder around, open fire, play a game of pool, have a drink. They have a microwave for bubs, filtered water, they even don't mind if you want to eat your take away in the comfort of the open fire and pjs! Would defs recommend this place and come again :) awesome!
We booked a queen room that had 2x extra single beds so next time we can bring the kids! Super clean, comfy beds, home away from home :)

An extremely rare gem.

Spent two nights here and absolutely loved the high quality of service, relaxed and open atmosphere. The vintage decor and overall vibe of this place was very warm and homely.

Would definitely stay here again and will be recommending to all my friends and family.

I spent two nights here and enjoyed the relaxed, simple and vintage atmosphere. Service was great, super friendly and helpful. Enjoyed a game of billiards and drinks at night with my husband and some guests. Would definitely stay here again!

Brilliant little hotel. Perfect for travelling with kids. Staff were super nice. Would definitely stay again.

Booked last minute as we ran out of daylight. Staff were super helpful.

Great location. Friendly hosts.
Charming accommodation

Very good

Quiet, charming and friendly staff.

Nice place reasonably priced

As someone who loves rustic accommodation, I found the Hepburn Springs Chalet perfectly comfortable. The service was wonderful and the in house massage therapists were very good. For the price, you get a clean room to sleep in.
Noise levels in the room was the big let down. You can hear everything from the neighbouring rooms including toilet sounds and loudly creaking beds. My wife and I had to listen to our neighbour vomiting all night.
I would stay there again, my wife would not.

The rooms were as described in their promotional materials. "Simple rooms with vintage furnishings, plus a retro lounge and a laid-back restaurant." I came on a very hot day, and the host responded to the needs of the guests and turned on the centralised cooling.

There was ample parking in the back,and the pantry or lounge was spacious and well-kept. The pool table and board games in the bar were a bit old, but that only added to overall charm. I wasn't able to sample the drinks at the bar or order any food though.

Spent two nights there with my sister we both enjoyed our stay. It was quiet,warm,beds nice and comfy very laid back atmosphere... breakfast had many choices , must say the whole experience was enjoyable if you like old school and a relaxing atmosphere I would recommend it..but if you are looking for bells and whistles and full service would suggest you go elsewhere..myself and my sister would defiantly stay there again.

A quaint guesthouse where you take a step back in time to the 1950's. The rooms were very clean and quite adequate. We had a twin room. The continental breakfast provided was very generous with a good range of cereals, stewed fruits, yoghurts and a variety of breads,muffins etc available. Toaster provided and tea and coffee making facilities available. There was also a kitchette provided near guest rooms with a microwave, refrigerator and tea making facilities provided for use by guests. Check in was seamless. Owners were helpful, informative and friendly. Tariffs were extremely good in the mis week off season time in which we were guests at the Chalet. I would definitely stay there again.

A great and affordable place to stay with even better staff. Definitely a great place to stay on the main drag

Very comfortable beds.. friendly staff and informative of places to visit