John Barry Sales

Bought a Sound Devices audio recorder from Pat - offered a good fair price and sent and delivered the next day (even with strict COVID-19 restrictions). But found my device had the dreaded battery sled problem (keeps falling out with a slight tap). Emailed Sound Devices in the US - very prompt replies but suggested a fix that I couldn't get to work and I thought was not as per design (i.e. likely to break the contacts). I called JBS and eventually spoke to the audio manager Georgina who eventually took a punt and sent me the battery sled of the previous version after I told her that other users on Facebook said that the older sleds work and the newer ones were faulty. Received the sled the next day and bingo! Worked perfectly. I compared and documented the differences between the old working and faulty sleds and sent an email to Sound Devices. The support representative gratefully thanked my contributions and will forward my detailed analysis to QA, etc. All good.

Lots of professional cinema productions gear available here, very knowledgeable staff who are very friendly and helpful. Great place if you are looking for this sort of gear. Terrible place if you love this sort of gear and have no money. My advice is to stay away if your in the no money category, to many awesome toys here & it will just bring you pain.

What I like about these guys, is that they're upfront and honest. If they don't have a popular product in stock, they will actually tell you it's not in stock, and won't BS you about how "it should be here any day". Will keep ordering from these guys just for the honesty.

Always a pleasure. Georgina is forever helpful when you're there. It's the candystore to my inner child.

Friendly, professional staff who know what they're talking about. Awesome shop

Great service. Good communication, upfront and efficient delivery.

Have helped me so much

Great service

非常好