Ranges Medical

My boys (2yr and 11w) and I love ranges. We have been attending for over 2 years now and it’s the only place I’ll go.
I drive 40 mins to ranges as I know the Dr’s are thorough and actually listen.
The reception ladies are great!

Thank you Dr Singh for your care when I had a need for urgent attention. Also, I was so impressed at the respectful and gentle way you treated a student doctor who got a bit squeamish during the procedure.

Probably the BEST medical practice institution I have ever been to
I went to this practice a year or so ago out of an emergency, a cyst which had been infected. It wasn’t the first time this had happened, and every other place I went to clearly didn’t go a good job as it would reoccur again months later, including going to a hospital!!
Went here and saw Tanya first, and she demonstrated such a high degree of attention and experience. Saw other practitioners as well and they all done an amazing job. The Nurses and front staff were very caring and excellent as well! Overall they done such an amazing job that it has been a very long time since this issue hasn’t occurred, so they must’ve done a proper good job compared to every other medical place I have been.
Definitely must go to this place if you ever have any medical issues, I am forever grateful for the whole team

A big shout out to Matt who removed my stiches his friendly manor and care made the visit very pleasant. Thanks again Matt

Pritinesh Singh is the best doctor I've ever had, along with this practice. Long may it last.

Really impressed by all the staff I have encountered at this clinic. We travel here from 45 minutes away to get good care. There seems to be a really good approach to treatment - antibiotics only prescribed when absolutely necessary etc.

I am a medical Dr myself and this is where I take my family and I. There is a wide range of Drs , one to suit everybody. The admin staff and nurses are also great. Dr Paul Spano

I am Dr myself and I can tell a good medical clinic when I see one, Ranges is top notch with excellent caring staff and first rate Drs. 5 Star.

Thank you to the medical receptionists at Ranges Medical .. Robin, Wendy, Piper and the team were so helpful and I couldn't thank them more

The best medical practice in the Macedon Ranges

A+

Would not recommend.

I booked my first appointment at the clinic with Dr Rhian Pickard. I received a call a few hours before appointment to say she was sick so made new appointment. I booked a long appointment as I had three medical items I wanted to cover (not big issues) and knew 30 mins would more than cover it.

Waited 20 minutes to see Dr and most of the appointment was going over new patient history (she asked). That’s all good, but only briefly spoke about issues I went in there for and then informed that I needed to book another appointment to work through those on another day.

Waited around 10 mins to pay as only one person on reception to do the payments, then got slammed with a $202.75 bill for and “extra long appointment” ($118.00 out of pocket), which is an item 44. When I questioned this, I was told the item 44 was an up to 30 mins charge. I checked Medicare when I got home and it’s 40 mins for an item 44 with other criteria it needs to meet. I had booked a long appointment (item 36). I wouldn’t mind so much if I didn’t need another appointment, but I did. Receptionist was saying to book another one.

Before booking appointments here, make sure you check the fees on their page and get clarification on times before your appointment. For example an extra long appointment is $202 here, where is between $150 and $160 at other local Drs (Riddell, Gisborne). I would also suggest using a timer, which they apparently do. Also they don’t have the allotted time for each appointment on their website so I feel can charge what they want.

I know I was not in the Drs for as long as I was charged as I know what time I arrived and left, also, the waiting around was almost half an hour with the queuing included.

I don’t mind that appointments are timed to the second so patients don’t go over, but I didn’t go over and my issues weren’t resolved. Also, if Drs aren’t going to go over patients allotted times, maybe they should be more punctual with their patients visits.

Note: two of the five star reviews of this clinic are from Drs and one from a student Dr.

They don’t get back to you with blood test results. Any other practice I’ve been to always calls up and said “blood test was all good” Also wanted to charge for a Covid jab for my daughter because she was a “new patient “

Arrogant, rude, dismissive and zero compassion whatsoever.. Staff are incompetent giving five differing instructions on how to enrol as a new patient even with a referral only to be turned away. All about money and zero to do with health and welfare - Don't waste your time and money

An ok practice but charges $80 for ‘phone consultation’ in which the only exchange was that results weren’t in yet.

Waiting waiting waiting...40 min for my first appointment...10 min on the phone now (and counting). Expensive consultation. Not getting back to patients when needed.