Bathware Direct

Helpful friendly people always willing to help. And great range of products at competitive prices.

The process of selecting and ordering fittings for our new bathroom was made easy, seamless and enjoyable thanks to Darne Vance at Bathware Direct in Abbotsford. Darne was incredibly professional, patient and helpful throughout the entire process. We were impressed by her knowledge and ability to problem solve, and will absolutely be using her again for future projects.

Highly recommend - More than a bathware supplier! Having spent countless hours researching with online retailers, I decided to visit bathware direct. It was exactly what I needed - the staff were readily available and Darne provided me with excellent styling advice to ensure my new bathroom looks great and lasts. The prices and products are great too with good brands and lovely unique pieces for all rooms.

Their prices are so much cheaper than others, you second guess whether the quality is going to be good enough. Turns out it definitely is, as well as the customer service.

Great products at hard to believe prices.

Genuine 5 stars.

What can I say about this place! The service, the staff, the products are amazing. For whatever your looking for, whether or doing a full reno or just need some little supplies for your bathroom this place has it all. They have everything you need and more.

Thank you to everyone who helped and guided me.

Great reviews for their products, went into Hoddle St showroom to see the products.
Picked out a few things I will definitely buy .

The lady who helped us was very nice and knew their products

Great staff

Went out of their way to provide help

Still waiting on delivery but the staff answering the phone are great

*UPDATE* I have supplied Alana with the email trail showing I purchased from Bathware Direct.

I have spend around $10000 on items from Bathware direct, over 2 invoices in March and September. The staff are great before you pay.
There were multiple errors with the invoicing that weren't picked up, when I pointed the errors out, they were corrected.

I found 3 pop up wastes missing from the order when they were due to be installed 1 month after the delivery (should have checked it at the time of delivery I know).

Called bathware direct to advise of missing items, and they said they would check and call me back.
No call back received.
Called back the next day and was told they checked and the items were checked off. That was that, end of conversation.
So, after spending a good deal of money, they shafted me for about $95 worth of product.
Dreadful after sales service - the girl on the phone had a terrible phone manner: Terse and short.
I will not be using them again.

Ia place of scam. Be aware.