City Beach - Noosaville

Young lady Leah helped me so much it was great.. I don't know much about getting stuff for my kids so she was a big help .. would recommend anyone going into the store ask for her ..

Great experience shopping at this store. Got a great deal and the young staff there provided friendly and responsive service. 👍👍

im in love with city beaches clothes i shop there all the time and most of my clothes are from there

Best clothes, best shop, the employees are sick as.

Great place with great people selling great stuff. I'd give it 5 if not for it being cramped. Could use expansion.

Very young staff , not really keen to help you - you get served once you line up, no other help. They could all improve in communication and customer service. I did find what I was looking for , but every time I shop here they mostly ignore you unless you’re young !

Went into City beach at Noosaville ito buy a shirt for my husband. Everything, same thing, zero customer service.
The store is such a mess with tees that have fallen off hangers, shirts dropped onto on the floor, racks of clothing so tightly packed onto racks that it's difficult to try and pull one out to look at it!
Clothing is hung so high that even standing on tippy toes was hard to get one down.
This wouldn't have been an issue if the 3 staff were providing any level of customer service. I wasn't acknowledged on entering the store, nor asked if I need any assistance whilst IN the store. Absolutely atrocious customer service from this store. Staff here need proper training in all areas of service.
Zero skills. And don't chew gum if your working, its a horrible look!

Good store but poor staff. I stood at the counter waiting for assistance while the guy and gal chatted to each other while trying to open a watch case. Neither could bother to acknowledge my presence so I left the store and made my purchase elsewhere. All they needed to do was to provide some basic courtesy. This is most likely poor training and/or poor hiring.

Dont bother purchasing any garment / item from the City Beach brand (Sanction) as it carries a two week, yes 2 week warranty.Girl behind the counter seemed very pleased not to help too. Pretty sure the ACCC would have something to say about this.

I tried to return an item in which the elastic had failed and they refused stating it was out of the two week warranty.

Here right now and I have been waiting for assistance from any employee for about 10 mins, all I want to buy is a pair of vans but at this point I'm done.

Not to mention the staff keep touching their faces which is a big no go with corona at the moment so thanks but no thanks I'll go somewhere that is more welcoming

If i could give this store a 0 I would, the kids in this store need a good course in customer service and on how to actually run a store.

Was in store and went to purchase item which had a sale tag on it and no price, I was told item was not on sale and they had made a mistake????????🤔🙄🤨

Staff refused to honour a clearly marked sale item