Australia Post

The team is doing a fantastic job with dealing with the crowds after AusPost shut down the Elizabeth Street office. Feel very sorry for the team but also grateful for their efforts! Wade was so kind and patient and helped me sort out what I needed to get done. Thank you to Wade and the team 🙌💯

Had a lovely experience today coming in. I hadnt posted an item for a while and the staff member that took care of me was very helpful and amazing!

Prompt, friendly service, very busy Friday afternoon but you can't complain I mean it's our fault. We know it's a small post office. Small selection.
Features a rare early pick up on Weekdays - if you call 131319 they can advise details on 6:30am collections.

28th Nov - Another awesome experience @ Shop 8/271 Collins St PO (Flinders Lane) My service was dealt seamlessly and easy-az. Definitely due to the friendly, helpful and professional customer service. Thank you!

Efficient and friendly staff. On entering, was met with a smile, kind words and good customer service.

Jessica is an amazing customer service person at this outlet, she assisted us with attesting our documents straight away without hesitation!!
Prior to visiting here, we have been to 2 police stations & 3 chemist warehouses but they have turned us back, Shame!

Jessica is excellent in her skills and ready to help the community!

Thank you 🙏🏼

I clarified my ID here, the service was good and very quick. Thank you!

The staff here are efficient, friendly and knowledgeable. I literally have never enjoyed waiting and running errands at a post office and always expect to lose 20-30 mins of my day waiting and explaining myself, but i was in and out under 10, i only wish it was open Saturday’s too

Excellent service. Went for a passport application, the staff there was very helpful, quick and efficient. Got everything done in just a few minutes from getting the photo taken to lodging the application. Will definitely go back there for any service.

Thank you so much, Jessica. 🙂

I was stressing about the documents I needed. I had no idea what envelope to get. Jessica greeted me with a warm smile and explained everything to me. I really appreciate your great service.

I am giving this 4 stars as I want to thank the young lady who helped me carry my very heavy 14 kg parcel back to my apartment 2 doors down yesterday 20/2 (due to recent surgery and being unable to lift anything heavy) You really went out of your way <3. The post delivery drivers have gotten so lazy as I work from home, they don't even ring your bell to come down anymore. Everything gets taken straight to the post office. It's such a bother to come and collect parcels when I work from home.

It is extremely difficult to take passport photo for my toddler but Jessica did a great job. She is very patient and professional. She is definitely an asset for the company! 5/5 for Jessica.

The customer service is brilliant. Friendly and accommodating staff. The willingness to help in small ways possible can bring smile and comfort to an easily confused customer :)

Amazing passport photo service by Jessica, a very professional and friendly staff!

Excellent customer service. Everyone is so wonderful and polite, was not busy at all during the times I was there. Got called over and served straight away by a gentleman.
Finished my Keypass early, Aus Post Flinders Lane you’re doing a fantastic job at making your customers happy!! thank you and keep up the good work!

The team was really helpful and friendly.

Tucked into the belly of 271 Collins St, this Auspost branch is very discreet and easy to miss.

Staff were polite, easy to deal with, and knowledgeable. There were lots of counters open to serve customers and the lines were not long considering we went there during a December weekday.

Beautiful and kind staff helped me lodge my passport! Couldn’t ask for better service, and the photo came out great! Thanks so much for your help :)

Amazing customer service, always smiling and going the extra mile. Lending me a trolley to take my parcel home was the icing on the cakes. This is making me wanna miss the postman more often so I get to come! Thank you

Such great staff!

Had a bizarre experience with my Medicare card falling into a tiny gap in the counter. All hands on deck, counters pulled apart, and 15 mins later it was found.

Thanks team - amazing work!

The only Aus Post I trust in. ALL of the staff are v helpful, attentive and friendly. Got amazing passport photo taken here. 100% recommend this outlet!