The Melbourne Vault

From the moment we called the Melbourne Vault and spoke to Stephanie, there was no doubt the Melbourne Vault would be where we would store our precious personal belongings when we came to Melbourne to live. Stephanie was so helpful, kind and reassuring. When we arrived and met Ash we were so impressed with the whole experience, he explained everything so thoroughly and we were incredibly impressed with the facility itself. Ash and Stephanie are really lovely people and extremely professional. You could not place your precious belongings anywhere better than the Melbourne Vault. The location is also excellent.
We highly recommend the Melbourne Vault.

Exceptional professionalism and attentive care! From the moment I walked in, I was impressed by the level of professionalism exhibited by the staff. They were not only knowledgeable but also genuinely caring, ensuring that all my concerns were addressed with the utmost attention. The level of care and dedication they showed throughout my experience was truly commendable. I highly recommend their services to anyone seeking top-notch professionalism and genuine care. Thank you Ash & Steve

Trustworthy, professional and extremely secure premises. We have been referring customers to Melbourne Vault for some time now, and the feedback from our customers has been fantastic. Ash and the team run a great operation and it gives us confidence that our customers will be looked after. Well done to The Melbourne Vault!

Very professional and always striving to do the best for clients specially Ash and Steve. Have been with them for 3 years and can’t find a fault with their service. Excellent team and you are safe in their hands.

This is my second year with them and will continue to avail myself of their services next year.
It is very reasonably priced considering the locker space and security that comes with it. Definitely worth less than what I would pay for Home & Contents, had I kept my valuables at home.
They even provide you with an escort service for the car park for the duration of your access.
They've done an excellent job hiring the staff, because every one of them is warm and welcoming and great (and very prompt) at customer service.

Ash is very helpful and provides an amazing service. Always quick to respond to emails, and nothing is ever to difficult. I can’t rate the Melbourne vault and their team highly enough

The team at Melbourne vault has been a wonderful experience always accommodating calling at the last minute to visit MV never let me down highly recommend..

The best secure storage facility in Melbourne. Spacious and secure. Friendly and accomodating staff, strict security processes and convenient location.

The team at The Melbourne Vault surpass my expectations. They are all professional and personable. Ash and the team are highly knowledgeable of personal, business and SMSF vault account needs, they imparted information that I was not taking into consideration when first opening my accounts.
They deliver superior quality products and services. High grade security give me piece of mind. Highly recommend 5 stars are not enough ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

If you want a very secure facility to secure your valuables with a professional yet friendly team, look no further. The whole process was very easy and I felt quite safe storing with the Melbourne Vault. Thank you Ash, Steph and Steven for the incredible service!

I was pleased with the professional service that the Melbourne Vault provided. The staff were thorough, pleasant, and very easy to deal with. The appointment service was highly efficient and provided the assurance that we could access our vault within a specific timeframe so we were never left waiting on arrival. Would highly recommend the Melbourne Vault's service.

It's hard to decide where to store your precious items, and i remember initially reading reviews and looking over small details on websites, calling various Vaults and finally settled on The Melbourne Vault and I have never looked back.

Besides all the safety procedures and diligence that you should expect and small details you pick up on during your visits, the facilities are top notch, the team is fantastic, and private parking makes deposits /withdraws a breeze. Ash, Steph, and Steven are always very friendly, professional and welcoming and really warm up the whole experience.

TMV is well priced, and they offer a great service. I can highly recommend TMV with full confidence.

Thanks guys it has been a pleasure

I would like to extend a BIG thank you to all the staff at Melbourne Vault! From start to finish they were absolutely amazing! Ash definitely reassured me that my valuables are safe and sound at Melbourne Vault! Cheers guys!

Very professional. Ash, Steph, and Stephen made the experience comfortable and simple. Facility has security in highest level from elsewhere. For extra secure level, clients must be picked up and carpark availability creates another point for customer service. Cheapest price, even for the month to month account. Moving overseas and glad to have the Vault for a year. Very satisfied! Thank you Melbourne Vault Team, Highly recommended!

Ash and the team are great, very happy with the service and they do their job great so I don't have to worry about the security of my valuables. Thanks guys.

I found the Melbourne Vault to be well priced as a storage facility. As you can rent a vault based on size so you aren’t paying by contents value, so it’s cost effective. Ash has been incredibly helpful and gone above and beyond to assist me at all times, very impressed. I am based in NSW and I had no issues at all.👍

We needed a safety deposit box to secure valuables while we were overseas for an extended period. Our initial route was to contact our banks. To say ANZ and Commonwealth Bank were less than helpful is an understatement. The tone of their responses, in their flagship city branches was very much: "go away, we're full".

So, what's one left to do? A bit of Googling led us to Melbourne Vault.

The whole process was silky smooth. From being able to book appointments easily online. To the friendly service of Ash and Steph. To the reassuring layers of security. Even the price was reasonable.

We recently returned from overseas and retrieved our belongings and closed our account. But, if we need a safety deposit box in the future we won't hesitate to use Melbourne Vault.

Can't fault, Melbourne Vault. Bit of a rhyme there for you. :P

The Melbourne Vault team Steph and Ash were an absolute pleasure to deal with right from the first phone enquiry. There knowledge about their industry and professional manner and security procedures all gave me great confidence that my valuables will be stored safely. Also the convenience of their car park directly under the building made the arrival so much more secure and hassle free. I would also recommend Melbourne Vault to anyone wanting to secure their valuables. Great job Ash and the team.

I am very pleased with the professional and diligent service provided by Ash and the team at The Melbourne Vault. Their communication was well above expectation at every step of the process and I had no doubts that my valuables were in safe hands. I would highly recommend The Melbourne Vault to anybody looking to securely store or transport their valuable items.

Melbourne vault is the most safest , Reliable place for you valuables.
Tess and Steve are extremely professional people, who looks after you at every step .
Won’t be able to share all the information according to the company ‘s policies , but yes if you wanna keep your valuables safe and wants to have a peace of mind at your home with your loved ones than don’t thing twice .
Tess and Steve are down to earth and very bubbly people .
Highly recommended them, they are gems .
Can’t explain express in words, they way they helped me other day at such a short notice .

Cheers guys , keep up the good work .😊