Melbourne Pathology Lower Templestowe

Arrived at 8am on a Wednesday. Already people waiting, I was number 7. All done by 8:25. Very nice staff.

Understand there are some negative reviews here RE: long wait times… it’s not always like that.

Essentially, there are hardly any MP open until 7 PM, which is fantastic for those just off work! Otherwise, you'd have to call the doctor again to reschedule

Best pathology centre, so patient and kind.

Staff were fantastic with my 2 year old. She didn't even flinch! Thank you Melbourne Pathology!

They were amazing with my 5 year old son who has a needle phobia when he needed to have his first blood test. Can’t thank the team enough. Thank you.

Friendly service, busy and there are always students training here learning the ropes. Lovely collectors.

Had a very pleasant experience at melb pathology Manningham today !!!
Only one person before me , service was quick and friendly and staff appeared very knowledgeable

Quick, professional and friendly.!
Didn't feel a thing.

Very professional

Professional staff

Very lovely staff including those that make home visits!

There was only one staff member who was busy when i walked in.I was completely ignored and wasn't sure who to ask.When i was finally attended to,she was very pleasant and her instructions very clear.The place needs more staffing please.

There is no staff at the reception desk, sometimes only one staff member who tries to manage everything. Staff is polite but probably not enough

Very bad experience！The reception was very rude. Only 5 people before us and waiting for 1.5h.

We arrived before 8am and there were already 10 people before me. There were lots of nurses inside to get blood BUT it still took them 1 hour 30 minutes for 10 people! And then when I was called, this inexperienced incompetent nurse couldn’t find my vein which was surprising because that has never happened to me before. I had to stay inside the small room for 45 minutes just to wait for a competent nurse to be available to get my blood as this incompetent nurse did not want to even try to get my blood. I was so freakin hungry I haven’t eaten for more than 12 hours already overfasted because of her! When a competent nurse arrived, it only took her less than 5 minutes to find a vein and get my blood. After that, I felt sick the while day and for the next few days! Not coming here again.

I had an appointment for 1pm today. I was there early and was asked to wait.
At 1.10pm I asked how long before I was seen, the nurse explained that not all of the staff can attach the 24 hour blood pressure monitor and the staff member who was able to do it was teaching a student. I asked again ten minutes later and was given the same response, I told the nurse that I would wait another five minutes and then I was leaving…which I did at 1.25pm.
This is appalling customer service! I understand that students need to learn, but shouldn’t the patient come first?
I’m very disappointed with the experience today and would not come here again.

I took a number and waited patiently for over 45mins for a blood test. Then some lady shows up, saying she has an appointment at 3pm… and is let in ahead of me. How is this ok? She is not an emergency case… how is it ok to value one persons time more than another?