Petstock Hawthorn East

Took our 5 month old puppy for his groom, and I was so happy with the result! Lovely and patient groomers. When I returned to pick up our Puppy, he didn't want to leave!

Well stocked pet store with a wide range. Sometimes difficult to find some wet foods but they're always stocked up here. The store is in the new home centre and has dual entrances. Nice, clean and spacious. My dog hasn't visited yet so can't confirm her approval but I think it's a quality store.

Ok previously I left a negative review at Petstock about the fact they asked me to leave my puppy for 3 hours for a groom. It was her first groom and I was a new dog mum.

Turns out, that is standard for most dog groomers and I was being a slightly crazy dog mum!

So I've changed my 2 stars to 5 stars, as I was being completely unreasonable.

Sorry Petstock - I take back my former comments! The team have always been lovely and I was being a bit of a Karen. I'm not proud of it.

Although a bit price, great store with anything you want for pets and services

Super friendly person did a wonderful groom for Dexter today, so happy with it. Honestly one of the few groomers I have been to that followed instructions perfectly. Comparative to other groomers, very well priced.

So sorry I didn't get her name, but the lady who served me today with red hair and the UFO earrings was super nice and friendly!

Puppy school has been great, trainer is very knowledgeable and friendly.

Very happy with the staff and service. They always groom my Labrador with no issues. And they treat my boy so well, as he can get anxious when left alone. Highly recommend!

Matt was well versed and helped me find what I needed 👍

Great customer service. Went to wash our dogs in the DIY dog wash. Unfortunately, it was so hot that our dogs burnt their feet and the metal was burning us. We couldn’t wash them and went inside to ask for help. Without any hesitation they were able to give us tokens (as we had already paid the machine) to come back when it wasn’t as hot outside. Will definitely be back soon!! Thank you

Truly an above and beyond service, our dog was very over due any sort of grooming (old English sheep dog). He was dealt with in a empathic and professional way. We are very thankful and I know Thatcher is too... its like we have a new dog! Looking forward to his next haircut!

Amazing staff, spent time with my dog and made him feel comfortable. Beautiful clean store will be shopping here for all my dogs needs

Review based purely on the DIY dog wash. So good

Welcome to our neighbourhood guys.
Thanks so much for a beautiful furmanscape...
And thank you to a super friendly group of staff too...
🙂

Kalsy is hands down one of the best groomers I’ve come across, A+!

Awesome place, friendly staff and better treats for your pets

Good range, clean store, super friendly staff. Can't ask for much more

Informative staff with a smile happy to help kit out my pup

Dave is really helpful and he smiles all of the time!

Above and beyond customer service from Olivia and team. Will be back