The Neighbourhood Clinic

One of the telephone attendants was quite rude to me for changing my appointment timings, which I had to due to unavoidable circumstances.
But apart from that I had a good experience there and Dr Smrithya has been supportive at every step and gave the best advice and recommendations.

Dr. Chris Eddy is an amazing acupuncturist who played a crucial role in my healing journey! He always listens and troubleshoots issues very specifically. I cannot recommend him more highly.

I’ve been attending Osteopathy with Anthony following a serious car accident and am deeply grateful. I’ve found the practice highly skilled, respectful and invested in my health as a whole. The clinic overall is very organised and a welcoming space. Highly recommend.

Went in today for a check and to have bloods taken, Dr Chan was professional and great as usual. The nurse who took my bloods was amazing. The “small prick” was nothing at all, and she answered the questions I had.
Couldn’t be happier highly recommend

I see Christine the Traditional Chinese Medical practitioner and Acupuncturist and she is so incredibly, kind, considerate and logical in her approach to treatment. She has helped me so much in balancing my hormones. I look forward to every treatment. Couldn’t recommend her enough! The space is also calming to be in and reception is always lovely.

Dr Katie Reid is one of the best GP in town. She’s been my GP since 2020, when I moved to melbourne. She’s very calm, understanding and passionate with helping me with everything. And, I truly appreciate how great she is and how she has supported me with my medical needs. I’m very grateful to have a GP like her. I’ve always been so comfortable to confide my health conditions. She’s one of the best GP you will ever encounter. Thank you so much for your time, Dr Katie.

I've been wanting to find my go-to GP rather than bouncing around seeing different doctors and I'm rapt to have found Dr Katie Reid.

I saw her a few times over the past couple of weeks and I'm blown away with how kind, caring and compassionate she is. Yes, that's how GPs should be, but unfortunately, not all of them are. She is genuine and I felt comfortable and cared for in the way that any patient should feel when they need medical care. I hope she never leaves!

I have only really used the clinic for Nick, their incredible osteo. I cannot recommend him enough, not only is he generally lovely to deal with, but he also takes time to listen, assess your problem and provide holistic treatment of your entire body to help the problematic area. I have seen him for two different issues now and both times he has been amazing.

Dr Karthi is hands down the best GP I have been seen. Her care, concern and dedication to my general and mental health has been above and beyond what I have experienced or expected from a Dr. I am extremely thankful to have found her and would recommend her to anyone

Brilliant doctors, and very helpful. I had to get a Covid test done four days before travelling back home to show the airline. I rung a few doctors to see if this was possible and the Neighbourhood clinic was the best! Extremely helpful. Especially to DR Chen who booked my appointments, Lisa for taking the test and Taylor & Lexi for answering my phones calls and chasing the where about's of my results! Thank you all so much. I really appreciate it.

I was discharged from hospital after suffering with pneumonia with the instructions that if any symptoms returned to go straight to my G.P. to start another course of antibiotics. Due to a Public Holiday, I rang the locum service recommended by my clinic and she stressed to see my doctor as soon as possible. After trying to get an appointment for 2 days, I attempted to ring her. She refused my call and wouldn't prescribe the meds I needed. Thank goodness I was able to get a Telehealth appointment here. The receptionist was lovely and eager to help,as was the doctor(Dr. Chan). She gave me a thorough consultation and prescribed what I needed and the scripts were faxed within 5mins. to the Chemist of my choice. Thank you to everyone that I dealt with.

Thanks for such an easy experience. From Stella at reception explaining what to do, to Dr Thong and a straight forward and lovely chat, to the nurse who did the covid test, it was a breeze. Thank you for being a great neighbourhood clinic. Love your work :)

Recently attended this clinic and i couldn't be more complimentary of the experience. The Doctor was on time, took the time to listen and addressed my concerns in a clearly concise manner. Highly recommend.

Amazing clinic. All the staff are so lovely from the receptionist to the nurse at the end. Would recommend seeing Dr. Macdonald, she is incredibly thorough and made me feel super comfortable.

A lovely physical space with a HUGE range of practitioners. I see Dr Christine Lee for Chinese medicine and she is fantastic-calm, thorough, patient and excellent at what she does.

I see Dr Nick Arora here and he’s always been supportive, helpful and insightful to any issues I come in with.
Lovely space and easily accessible location in a short walk from Rushall station and the 96 tram.
It’s also across the road from an Alexander technique centre which is also very helpful!

Beautiful space, not feeling like I was in clinic at all, make me feeling calmer while waiting to see a GP. Friendly staff and doctor.

Love this place, every single staff member are amazing and so friendly. If you’re scared to go to the doctors, go here, they will make you feel relaxed and welcoming.

Love this place. Great clinical concept. What the area needs. Friendly and felt at home here. Treatment has done me wonders for my low back. Highly recommend.

Hi everyone Neighbourhood Clinic

We sent a few patients your way this week to get tested. Thank you!! So few clinics are doing this, especially for paeds patients let alone by appointment.

Doing this is a service to the community that costs a lot of nursing and GP hours and it is one that most of us either can't do (we have no parking) or won't do due to the hassle/finances.

Yours in solidarity
ESMC

PS they all came back negative and lets hope it stays that way!! C'mon Victoria!!!