Australian Leak Detection

Excellent service. Initial testing was thorough and provided extensive details of leak issue and repair needs. Repairs were completed in a very professional manner with on going photos taken pre, during and after repair completion. Gave a great insight into the work conducted. Highly recommended. Great job.

In Pursuit of the Elusive: A Five-Star Adventure with Australian Leak Detection

I found myself in the capable hands of Australian Leak Detection, a beacon of hope for those plagued by the enigmatic challenge of hidden leaks. It was here that I discovered a level of service that could only be matched by the dedication of the Twin Peaks Sheriff's Department.

The customer service was exemplary, reminiscent of the warm, inviting atmosphere of the Double R Diner. Each interaction was not just a transaction, but a meaningful exchange, where their team listened with the attentiveness of a seasoned detective, understanding the gravity of each hidden water mystery.

The detailed reports provided by Australian Leak Detection were as thorough and intricate as my own case notes. These weren't just mere observations; they were comprehensive narratives of the leak's journey, charting its unseen path with precision and clarity. This level of detail provided comfort and understanding in a situation often mired in uncertainty.

When it came to the fees, I found them to be as reasonable as the pie prices at Norma's diner – fair and justified, providing immense value. It was evident that Australian Leak Detection values integrity and fairness, much like the principles I uphold in my own line of work.In conclusion,

Australian Leak Detection is the embodiment of reliability and proficiency. For those in desperate need of unearthing hidden leaks, this is your go-to team. They approach each challenge with the meticulousness of a skilled detective and the care of a close-knit community. It’s a five-star service that not only solves your problems but does so with a level of professionalism and warmth that's rare in today’s world.

Really happy with the service. Having a leak in the pool is stressful and information is confusing, however they put me at ease by asking the right questions and being clear on the steps they would go through to locate it. They then provided clear steps around remediation once the source of the leak was found. Wish I’d known about them sooner!

I received a prompt response one day after booking a service and after eliminating any leaks in the pipes a small crack in the wall was identified as being the cause of water leaking. This now allows me to find someone to perform the repairs.
I am finding this to be a task and would have welcomed any referrals to a local repairer.

Highly professional service. They promptly responded to my call and arranged a leak inspection without delay. The skilled staff efficiently addressed the issue and fixed the leak. I highly recommend their services.

I had a great interaction with this company: Communication was clear and prompt, their service person turned up when expected, was well presented and respectful and did the job as expected, leaving my pool area clean and tidy - and repaired! Can't fault the experience.

They identified the leaks in my vinyl pool liner, and applied temporary epoxy patches, halting the inch-per-day water loss we were experiencing. A professional operation, with good communication from their office.

After a suspected ongoing leak for many many months- Justin was fantastic. He was highly professional and clearly knew what he was doing. He located two sources of the leak and was even able to resolve them! Wish I had called them ages ago!

I’ve been utilising Australian Leak Detection service for more than 30 years for my current and previous homes, They always responded to my calls and always located my pool water leaks accurate position.

However, This time I have been experiencing pool water leak. It takes me 2 Hours to refill it to the required level between 2 to 3 days every week.

I called Australian Leak Detection to attend and assist to locate where the actual leak.

1/ After further testing utilising special equipments, the technicians highlighted (1) one area they think it was leaking , After digging and pool water pipes exposed, Nothing was found leaking.

2/ They came back once again for the 2nd time and preformed other testing utilising special equipment and highlighted other area and told me this is where is leaked. After digging and the pool water pipes exposed, Nothing was found leaking.

3/ I was told to change 4 valves as per the technician request before further testing it cost me $600 although the company that changed the valves told me it had nothing to do with my pool water leak at all.

The Technical Manager who has thoroughly examined all the reports. He has advised the following –

In conclusion, we have completed all possible testing and have identified all leaks present, as was in the most recent report. Unfortunately, there is no further testing that we can do for your pool.

With respect to the Technical Manager, I didn’t agree with his comments and outcome/ conclusion because I am still continuously loosing pool water daily mainly from the Spa and my water bill/ $ cost continuously increasing.

Therefore I reached out to Australian Leak Detection Daryl Whitehead (MD) Managing Director for his leadership and support to review and solve my pool leaks issues with his Technical Manager.

- “Text response from MD”.
Good Morning Tony
Thanks for taking my call yesterday, I will organise a technician to come out and resolve your Spa Issue.
Glad to hear the pool is now working perfectly, no water loss since the spa has been taken out of play.
Again; I apologise for all of the back and forth, I will see this one through until the spa issue is resolved.

Thank you Daryl Whitehead (MD) for your tremendous outstanding help and support in solving my pool continuous water leak. Without your diligence, hard work, leadership, I wouldn’t have been able to fix my pool water leak.

Never before have I seen Managing Director so dedicated, hard working and customer focused, and yet still tenacious at the same time. You’re an inspiration to your company (Australian Leak Detection) and to all your Staff/ or Employees. Excellent work!.

- You might say, Why it took the (MD) to rectify my issue very quickly. I think he values his customers regardless.

Regardless what happened, I will always continue to utilise Australian Leak Detection and refer them to my family and friends.
Australian Leak Detection they are very reliable company with outstanding technical staff and leadership.

Ross & the entire team at Australian Leak detection are very thorough, highly professional & personable. I have no hesitation recommending them for any job that reauires their expertise.

These guys are true professionals and I can’t recommend them enough. On time and knew their stuff with no mucking around. Excellent service and great price

Outstanding service provided by Jarrod. Informative, honest and very polite. I have no hesitation in recommending ALD.

Anthony was thorough and easy to deal with. Service provided was excellent and would highly recommend them

Anthony was methodological and professional. I would highly recommend using ALD for finding leaks in your pool.

Turned up on time and called me 40 mins prior to let me know on the way.Performed well found leak and explained everything.Recomend using these guys.

I have always experienced a prompt reliable service for different types of leak detection, technicians are very knowledgeable, thank you.

Inspector was both professional and experienced. Great job.

Very happy with their service, having had to use there services a couple of times in the last 3 years

Really happy with the service provided by Sean at ALD. He came to my property and did a thorough inspection of my storm water and sewerage lines. He found a number of issues that require repair, took the time to talk me through them and even suggested some potential remedies. Couldn't be happier with the service.

The technicians are very professional! They're excellent!