Aussie Vac Ducted Vacuums

Outstanding and prompt customer service from start to finish. This kind of service is rarely seen these days. So grateful for Aussie Vac Ducted Vacuums. I highly recommend them and their Chameleon retractable hose system. It's a game changer. Thanks again team!

What a wonderful service these guys provide.
A special thanks to Ben for not only fixing the various leaks but also fully testing the entire system. He also went over how it all works and things to check in the future.
Great old fashion friendly service.
Thanks again mate.

I had an excellent service experience with this company. Everything from booking the appointment, a real time tracker showing their ETA for the appointment, friendly experienced service technician (thank you Ben) and practical advice that solved the issues I had with my system. Payment and invoicing was digital and easy. Well done team for really thinking through what makes an excellent customer experience.

Amazing service, Kerry at front gave me all info I needed and I took turbo head home to trial for a night before buying. When I returned to buy the unit Ben the service guy was there and gave me excellent advice on how to care and also helped me replace my outlet so I can use the new switch hose. It’s amazing and works well.
Thanks for genuine advice and good old customer service! Highly recommend.

Cant recommend this team enough. Outstanding service, great people and great work. I have dealt with Aussie Vac for all the years I have had my vaccum cleaner. I just had my first one replaced after 17 years and Andrew and the team were exceptional. I cant recommend them and the product enough. They are amazing.

Prompt, friendly, reliable. Had service within 2 days which is pretty quick these days. Able to swap over unit for a new one immediately at a cost which was reasonable. Very professional. Would definitely use them again.

The service provided by Ben was fantastic. Even before he arrived, he kept me up to date as to when he would get there. Then he arrived on time, was very professional and personable, obviously knows what he’s doing and fixed the problem in no time. Would highly recommend. Great job, thanks.

Ben was amazing. Arrived 15 minutes early and communciated ETA prior to then. Super respectful of my time. Explained the issues and provided trouble shooting as well. Impressed. Thank you

Fantastic service by Ben, he explained everything clearly and went through whole motor change over whilst explaining to me. I could not fault the service, attention to detail and punctuality. Would recommend these guys anytime.

A great, prompt replacement of my old vacuum unit, thanks Andrew and Jason!
Barry

Ben from Aussie Vac was absolutely fantastic. Great customer service, friendly, informative and helpful. Thank you Ben, I will definitely be a returning customer

Very happy with my dealings with Aussie Vac, initially purchased a replacement switchable hose kit then received an excellent recommendation on a replacement unit which I purchased on a different platform and made a mistake which they quickly assisted in rectifying & delivered to me the very next day!

Vacuum is in and works exactly as they said it would! so glad I found Aussie Vac and will continue to purchase from them for anything else we require into the future.

Ben was fantastic! Arrived on time and fixed our issue, super friendly and was a really smooth process, Highly recommend Aussie Vac!!

James did an amazing job! Had a few barriers to get through, such as cutting through concrete and digging a trench etc.etc. But you wouldn’t even know everything is nicely tucked away. System works great!! 😊

Ben came to fixed the problem and he was very efficient and knowledgeable guy. Fixed the problem in few minutes. Very happy with the service. Everyone was so helpful and friendly. Ben is the best person, very supportive and friendly. Thanks Aussie Vac.

Rang Aussie Vac and Andrew answered. Organised same day James to come out to replace ducted vacuum unit. Both were absolute rockstar. So recommend.

I called regarding a replacement motor, Aussie Vac sent Ben the very next day. Service was fantastic even his jokes. Highly recommend.

Been using Aussie Vac for many years now for all my building projects
Great company to deal with. Very professional and competitive.

No fuss, super quick, and a space-saving vacuum system that really sucks! What more would we want? Aussie Vac installed the ducts and wiring whilst our new home was being built and then came back once we moved in to install the vacuum head unit and sockets. The strong suction is amazing compared to every vacuum cleaner we ever had in the past. Thank you!

Super impressed with the entire Aussie Vac experience. From the first phone call to the call a few days prior to make sure the technician understood the service challenge and had the right parts to the actual service experience and outcome. Thank you!