Westpac Branch Balwyn

Phil Ni is the best mobile lender I have ever come across. His professionalism and customer service is excellent. He is very helpful and regularly call to check to see if there are any more he can help. Keep up the good work!

I am incredibly pleased with the service I received from Phil Ni for my home loan application. His expertise and professionalism, combined with his patient approach, make this otherwise stressful experience a smooth and successful process.

I recently visited the Westpac branch in Balwyn and was thoroughly impressed with the level of service provided. From the moment I walked in, I was greeted with a warm smile and a welcoming atmosphere. The staff here are not only professional but exceptionally friendly, making every effort to ensure that each customer feels valued.
A special shout-out to Phil who assisted me—truly a standout! He took the time to understand my financial needs and provided tailored advice that was both insightful and helpful.

We had our home loan applied here! Phil Ni has gone above and beyond to make sure that our application is easy and hassle-free. Most importantly, he treated us like important clients even though this was our first time applying for a home loan without any clues at all. He is professional, kind and local. We’re very impressed with his outstanding performance, and definitely recommend him for those required.

Phil, the Home Finance Manager here, delivered an incredibly genuine and professional experience. He was so quick to provide me a ballpark figure for my first home, he made it into an extremely easy and seamless process. Phil took my inquiry seriously and his genuine care made it seem like I was talking to family. Highly recommend his services!

Great experience in getting a home loan consolidated with Phil, great communication and attention to detail. We felt like we were at ease with the process due to Phil making it such a smooth process. Definitely would return for future transactions !

Home Finance Manager Phil Ni has been nothing short of amazing to deal with. He recently assisted me in resolving a settlements error with my new loan in a timely manner and kept me informed throughout the whole process. Would not hesitate to recommend him to any family or friends with their lending needs. Thanks Phil!

I had the pleasure of dealing with Phil when purchasing a new home. Phil was thorough and very helpful. He took all the guesswork out of the equation and told me exactly how much I could spend on a home, taking into account all other accompanying costs. He was prompt and seamless. Will definitely recommend him.

Phil Ni was very pleasant to deal with. Always proactive when it came to my questions. And went above and beyond for his customer service. Would def recommend and work with again.

Phil Ni was professional yet very pleasant to deal with. Always accommodating and considerate of what a customer needs and patient in explaining things in a way the customer can understand. Highly recommend Phil!

I have done my home loan application with Phil. He was amazing and one of the fastest process was done.
Phil did complete the process over the weekends and even after hours. My loan was done in 4 days.
I did went to broker before and they just wasted my time for months.
I will definitely come to Phil again.

Philip Ni is the best Home Lending Manager I have ever dealt with. Always professional, knowledgeable, efficient and meticulous! Highly recommend Philip to anyone who has needs for loans, even if it's just general questions about loans, Philip was always patient to help out. Thank you and keep up the good work Philip!

I had the pleasure of dealing with Phil Ni with my home loan refinancing needs. He was courteous, took time to understand my needs, and helped me save a lot of money.

Phil help our family recently did a top up for renovation, process was nice and easy and got all done within 2 business days
Thank you Phil

Phil and David provided a excellent experience with my property purchase
Recommend him for his service

Excellent service. thank you for helping us even after hours. Can’t ask for a better job.

I have been serviced at the banch for years. Staff are well trained and great attitude.

Ms Jenny Luo is very professional and friendly. Thank you very much.

Highly recommend their services!

The man was very helpful even with my stressful situation of loosing my card :)