Peter Alexander Melbourne Central

A wonderful employee helped me and my family today. She was so kind and helped my sister find the perfect pink dressing gown, red heart satin set and me a blue satin set. She wasn’t afraid to let us know of the sales and was very very helpful! Deserves five stars and a raise ❤

Absolutely love this brand! I went to the Melbourne Central store and the guy there was so helpful and kind. Him and the manager which is a lady, we’re both very professional and helped me with anything I needed. Customer service was 10/10

The guy even stayed to help, even though it was supposed to be his break time! They both went above and beyond. (Says the staff member was named Pat, so lovely).

We so enjoyed our experience in this lovely shop and especially from the young Manageress : ) Thank you so very much. She went over and above for us and even showed us the way to the lift/ground level as my lovely friend, Angel was in a wheelchair. Customer service was exemplary. Sandra and Angel.

Mary, Lucy and Liv are the most beautiful and helpful girls we have ever met in our lives. We are so grateful to be served by them. We rate our experience 100000/10 they deserve a raise and promotion. 🎀🎀

I dont usually leave google reviews but I was pleased by Harriet and the manager’s (which i didnt get her name) customer service today!
They were lovely and kind to me and and went above and beyond to look for the right gift for a bride to be while also bringing out freshly folded new stock from the back. Appreciate the little thoughts they put in will definitely come back for their service!

My manager recently purchased the Mulberry Silk Eye Mask and swears by it. He reckons he sleeps better at night. My colleague and I can see the change as he is less grumpy and more happy at work.

10/10 service particularly from a staff member named Patrick — he patiently assisted end-to-end with my delivery order and had the calmest demeanour. I’m so used to PA staff being intimidating during peak sale periods but he was so helpful !

Fantastic service. Went instore Monday and they were exceptionally helpful in suggesting present ideas for my daughter. Highly recommend- great products but even better staff. Thanks!

Store was a little cluttered and hard to get around with a pram. Staff were friendly and helpful

Today I enjoyed a wonderful shopping experience with assistant Liam. He was simply fantastic in finding & sourcing exactly what I was wanting….. matching family Dr Seuss summer PJ set. Then came Joel to help with finalising the purchase. In all honesty I would’ve spent more!!!
Thank you for such a great few minutes.
Cheers

The girls here were so helpful whilst I was shopping. Super great service

Served by Katelyn, and she was super friendly and helpful! :)

Great smell, Great staff, Great service.

I am in Love with this place

Rude and condescending behaviour from the man with rainbow hair. A friend and I were shopping tonight and just making conversation amongst ourselves in the Melbourne Central PA. The man with rainbow hair turned around and interrupted us and asked what we were talking about. A little put off and on the spot by his condescending tone, we just mentioned we were out looking for something to wear to the Taylor Swift concert this weekend. He rolled his eyes, waved his hand in the air and let out the most condescending and judgemental “ooooohhhhhh” and then turned around and faced his back to us and ignored us. In this visit, not one single team member approached us, and there were at least three team members on the shop floor who all seemed incredibly disinterested. We walked out in disgust.

Remember, we are in the store to shop. As long as our conversations are not offensive or putting anyone in an unsafe or uncomfortable position, it’s of no one’s business to interrupt, make openly verbal judgmental comments and use non verbal body language and gestures to be dismissive and downright rude and disrespectful. Both my friend and I said that the staff member should be retrained in basic customer service as this just was not it nor is it a professional look on the company. I’d expect this cliquey behaviour from a teenage employee not a grown man who should know where to draw the line at work as to what behaviour is appropriate vs inappropriate.