Somerset Regional Council Esk Administration Centre

Every time I call, the female staff are so very obliging and helpful. Also grateful for their assistance in locating a very old grave at Toogoolawah

Very happy with Somerset Council. They have always assisted promptly. Their Somerset community is important to them. Councillors and staff great and accessible. A 10/10 from me!

Warm community

The counter staff need a real lesson on dealing with the public. The words Customer Service don't seem to be in their vocabulary and if it is, they don't know what it means.
I don't think I've ever met a more unhelpful, arrogant, rude and self centred person in my life.
Obviously I was below her and she was oozing a hollier than thou attitude.
I suggest that this counter hopper needs more training and fast and if she can't learn how to interact with people, get rid of her.
I think a job in the morgue would suit her just fine.
No interaction with the clients there.

I would 100% support the previous review from C van Arkel. Yes there were 2 ladies there but the one who attended to me was totally devoid of customer service. She needs to give thought to the reality that everywhere she goes, she is the customer. Then have a good look in the mirror and ask herself, "is that how she wants to be spoken to?"

Most useless council in southeast qld staff behind the counter have zero customer service skills acsess road to our place has 5 foot wash out apparently this is acceptable to drive through

Hillbilly Council