BCU Bank Urunga Branch

I don't have just one great experience dealing with the BCU at Urunga. I deal with the BCU and the friendly staff everyday, Mon to Fri, so I have the pleasure of having great experiences daily. Generally everything is easy run of the mill sort of stuff. If by chance I have a problem or things aren't going normal, the staff are so supportive and knowledgeable of what they are doing that it takes the stress out of anything that I see as an issue. I can honestly say that I have never seen their staff anything but happy and helpful.
Cheers Steve

The best banking experience of my life. Thank you BCU Urunga. Not only did you take the stress out of paying bills, you made me laugh as well. Plus I got a free hat!

I love seeing Mel and Paula every banking day and Colin when he is there. The friendly service always brightens my day 🥳
Paula has literally given me her lunch when I had forgotten my keycard 😊

Colin, Mel and Paula are the best service you can get always in and out with quick service thats always perfect, always great to have a chat and are exceptionally workers especially helping me with my house buying and renting, whenever i need change they always make me feel welcomed and are the best bunch of people you can have serve you 💆🏻

Always a pleasure to bank at the Urunga branch with friendly faces. The staff have always been friendly, going above & beyond in customer service.

A lovely friendly branch. The girls and guys are just wonderful.

Great service, efficient,fast and friendly staff. A vital part of the local community

Great staff great service :)

Always frie day and can't do enough for business.

Was a customer for a number of years. I had 2 loans and paid back both on time and never missed a payment. One loan wanted security and was for a car. They harassed me over it as they wanted the rego papers. I couldn't get the car registered because it was stolen. Then after the loans were payed back they sent me letters saying i was over using my bank card and if I didn't stop they would take it off me. I used it twice a month. I changed banks and my husband stayed with them and tried to get a loan a few months later. They said no unless I changed back to banking with them. One of the reasons I was treated like this is because of other family members of mine who banked with them. Any other bank wouldn't treat you like this.