Amcal Pharmacy Nunawading

I was unwell & needed a prescription filled after normal business hours. Not only were they happy to fill it, but also happy to deliver it. Excellent service !!

Incredible professionalism and sincerity from the pharmacist and accompanying staff. Gave me great assurance in treating my 2nd degree burns 👏

Pretisha is a lovely Pharmacist and always so helpful, as is Akash (sp?).

Amazing service. Staff went above and beyond to get a perfect passport photo and we’re so friendly.

I recently had the pleasure of meeting Pretisha (I assume she is the pharmacist I spoke), who I believe to be the best pharmacist I have ever encountered in Australia. Not only was she incredibly professional, but her outstanding customer service truly made my day (or even my week). I wanted to express my appreciation for her assistance with my purchase of insulin from the pharmacy.

Pretisha's attentive and receptive approach to my needs really stood out to me. She took the time to listen to my concerns and ensured that she didn't miss a single word of my explanation. Her polite and cheerful manner was a breath of fresh air and instantly put me at ease.

I had been given misleading information about the price of the insulin from another pharmacy, but Pretisha quickly identified the discrepancy and provided me with a clear and easy-to-understand explanation. If it weren't for her, I wouldn't have known the correct policy regarding my medication.

Pretisha's positive attitude, excellent choice of words, and knowledge of customer needs truly sets her apart. She went above and beyond to make sure that I was satisfied with my experience at the pharmacy. I would be happy to return to this pharmacy for her excellent service and professional care.

I always shop here for my prescriptions. Others are cheaper but considerably less polite. You get what you pay for. They were open until midnight before the pandemic. Now they close at 10pm. Everyone else has already gone home. Great to know I can still get a script filled late. Lovely staff who are always smiling and extremely helpful.

Grateful that we have such an experienced pharmacist in our local area who listened to my issue and was able to work with me to find a solution. Excellent professionalism and exceptional customer service 👏 👌

I have been using this pharmacy for myself and my family for 5 years. I have always found the staff to be warm and welcoming.
It was awesome to see on a visit staff engaged with a person using Auslan Sign.
The team here try their very best in supporting their customers.

I have since moved out of the immediate area and I still keep coming back to this pharmacy.

Amazing customer service! Pretisha the chemist on duty went over and above to locate an ointment for my baby. She’s so knowledgeable and absolutely warm and caring in her service! Will def be going here from today for all our medicine! Amazing service!

The most friendly, understanding and approachable people. I am known when I go to purchase everything I need and help is always offered .
Thank you 😊

Best Pharmacy I've found. As said in other reviews, you can go to a chain ie chemist warehouse and find cheaper prices.. but in my opinion the amazing customer service and knowledge by staff is incomparable. (As a nurse these guys actually know their stuff AND treat you kindly and with patience).
I will gladly return no matter where I move to, as ironically my experience trying a closer chemist warehouse made me feel like I was a criminal as I have to take valium for panic attacks 🤣
Patricia you are a gem.
Please don't leave 😅

The best pharmacy by far, they have taken care of me and my family for years. If they moved over an hour away I would still find them. They are thorough and polite and go above and beyond. I couldn't name another pharmacy like them.

*edit* Just read some of the negative reviews, I can wholeheartedly disagree with all of them. I would find it very hard to believe that many people have been to them as long as I have and have never have I been upsold or been given bad advice. Please take the time to visit them and see for yourself.

The best pharmacy: not for stock or lowest price. They are very knowledgeable and have a great range of medicine. Frankly the staff here are what keeps this pharmacy cranking.
They do have some “quirky” items to browse which is always great. Price is very fair, and compares with Chemist Warehouse. If you are sick of 20 year old pharmacist asking “have you ever used this before” after your fourth repeat, try it out on your next pharmacy trip.

Called the pharmacy after 11pm in urgent need for baby medicine. Was told that the pharmacy actually closed at 11pm on Sunday's (I had completely lost track of which day it was and was thinking the pharmacy was open till midnight), but the lady was willing to still assist. Given we were about 15 minutes away, she very kindly offered to stay open till 11.30. Got to the pharmacy on time and were served very professionally, despite the fact that the pharmacy was meant to be closed.

We truly appreciated the staff staying back well after closing time when they could have easily not answered the phone or not offered to keep waiting.

Will definitely recommend pharmacy to others for excellent service.

Such beautiful staff who are always happy to help with all my families needs at all hours. The service is absolutely amazing. They make you feel apart of the family and we couldn't be happier that we have found this pharmacy and the wonderful family/team who work here. Thank you for everything!

I have always loved going here for one reason, the staff! Every single one of them are absolutely amazing! Thank you for being amazing , Pretisha and Akash are two names I can remember, but everyone here are always ready to assist with a smile

This pharmacy is the best I’ve ever been to, the help and advice is always over and above the normal. I’m grateful to have this pharmacy close to home, couldn’t speak more highly of the staff. Products are sold anywhere and everywhere but the service is what money can’t buy.

Such an amazing staff especially the late night staff is so so so amazing..and so knowledgeable. Just to describe their knowledge, GP prescribed me a medicine which this pharmacist refused to give and explained me why it is not good to take this medicine. In fact they tried calling GP but obviously it was a night and GP wasn’t available. Next day i had to go to hospital and doctor said good that I didn’t buy the GP prescribed medicine otherwise I could have passed in sleep.

After this incident, they even called me and did good follow up as well which is very very surprising compared the chemist warehouse where they have dummy pharmacist who so so rude. Even if i have to pay some extra bucks, i would still prefer this pharmacy over any other. They made me leave to write this review. Ever smiling staff..Awesome

Outstanding customer service, product range and convenience of trading hours.
I have visited this pharmacy for over 10 years, and since moving further away, still make the trip to Amcal Nunawading for friendly attentive service, expert advice, and competitive prices on items I need.

In todays day and age, top notch customer service and genuine client care are rare things indeed and i'm glad it still exists thanks to the Amcal Nunawading team. Highly recommended.

This is the best family pharmacy. The staff are all warm and professional. I feel safe, cared for and respected. Thankyou.