Australia Post - Klemzig LPO

Went there to collect my parcel missed at home delivery. The staff was quite nice; so friendly and funny.

I have been using this post office for years.
I still remember Lil and Gel when they were running it.
Steve, the current owner is a worthy successor.
He is an incredibly likeable and humorous person and is VERY good at his job. Highly recommended.

This is a small Licenced Post Office (LPO). In addition to the usual postage options, it has the services that you expect to recieve from a LPO. These include widthdrawals from Commonwealth Bank accounts and Western Union Money transfer.

The staff were pleasant and helpful.

Friendly service, good post office neighborhood. usually no need to line in.

Great service when I wanted to send a package to NSW.

Sharp service and long term services knowledge. Polite and efficient.

Good service, and very helpful and polite.

Small neighbourhood post office with helpful staff.
Not as busy as larger post offices, less waiting time.

It's very convenient for me as it is 5 minute walk down the end of my street! There has never been a line up to go in.

Disappointed that it's not open on a Saturday morning so that those who work full-time during the week can pick up a parcel.

Extremely morbid and depressive shop. I hate going there. Unfortunately, it’s my local post office. Abhorrent customer support. The staff especially the guy don’t know anything about customer experience. Supremely rude to the people in front of me. I was waiting to hear a reaction from them, nothing happened. I couldn’t believe how can someone supposed to be providing a service can talk to customers like that. Please, stay away from this place and pray that you don’t have to go to pick a late parcel from them. I wish that those people are gone and AUSTRALIA POST replace them with human beings.

Customer service was very bad. It is a shame because I do prefer to support the smaller local post offices. The man is just a horrible person to deal with. I think they should to be reminded they represent Australia post, Go to Greenacres or Marden post , where they are much more professional efficient and friendly. The delivery method the man has in his manner of speaking is extremely loud and rude. He asked too many irrelevant, personal information and at his discretion, decides how pedantic he wants to be in regards to picking up a parcel.

The staff are always polite, but I've had several problems with my parcels when sending them through this LPO. The worst thing was when I sent a resisted mail with some important documents, my parcel was lost and never scanned anywhere even though I've handed it over the counter. Cause of that I didn't receive my document(passport) in time, and it's been over three months already. I went to LPO with my tracking number to try figure out what had happened, but they couldn't help me in any way. You can imagine my feelings. If you're sending something important, you'd better spend 5 more mins to travel to Greenachres Post Shop.

Staff is rude and couldn’t process order properly