Box Hill Accident Repair Centre

Our vehicle was involved in an accident back in February 2023. We had no choice as to where the car was towed, but I was so glad it ended up at Box Hill Accident Repair Centre.

The customer service and empathy provided by Isabella and Peter to my family and I was exceptional.

We had a battle with RACV to agree on repairing an older vehicle with low kilometres but Peter and the team worked so hard for us, that we ended up getting our vehicle back in pristine condition.

Since the accident, I have changed all our insurance policies to Choice of Repairer, and in future if we need to use a repairer, it will only be Box Hill Accident Repair Centre.

Very happy with their service. Isabella’s been very attentive and helpful with my car repair process. Reliable repair centre, would highly recommend (:

Whilst there were delays that were out of the control of the repair centre and down to the insurer that were frustrating, these guys did a great job, and Mandy in reception was particularly amazing with support and advice. I am happy to have the car back looking brand new again.

I really cannot rate this company high enough, not only for the excellent repair work completed, but the whole process dealing with my insurance company. Thank you so much Isabella for your persistance. Margaret Van Hemelryck

I've had my car repaired twice at Box Hill Accident Repair Centre, and have been thoroughly impressed with their service. My car came back in showroom condition both times, having even been fully cleaned and detailed. The team were extremely helpful and dealt with the insurance company on my behalf as I was not at fault. I wouldn't hesitate to reccomend anyone here.

I was finding a place for a repair in my car and one of my friend recommended this place.they did an amazing job even more than I expected. Special thanks for peter for great communication regarding my issue. Highly recommend this place for anybody.
Thank you team.

Excellent experience with BH Accident Repair Center. Mandy has taken over the entire matter for me and saved me a lot of time. Great service and friendly staff there, strongly recommended.

These guys are great! They are very helpful and will take good care of all your needs. Their staff Mandy provided an excellent service. She will never hesitate in helping you and giving you good advise when it comes to car collisions, insurance and quotes. I appreciate doing business with you guys! Cheers!

Great! Thanks for the wonderful work. Nick and his staff are very friendly and very professional. Also, their staff Mandy provided an excellent customer service. She did a greate advise and keep me up to date. I highly recommend this Company for any car maintenance and repairs.

The store has great service! I appreciate Peter gave me some professional suggestions. They fixed my car in really efficient process.

Peter and the team at Box Hill Accident Repair Centre provided excellent service when I brought in my car for assessment after the car was rear ended. He was extremely patient in answering my questions and kept me in the loop every step of the way.

Attention to detail was the most impressive service received from the beginning.
The delay was the supply line for parts as needed.
But the results were worth the time..3 weeks.
Fully recommend Peter and staff at Box Hill Accident repair centre

Dealing with Peter and his team was extremely smooth and friendly.
Very happy with the quality of the repairs. Definitely would recommend!!

Nick is the man. Recently got into an accident no fault of mine, left my car here on one of my mate's recommendation and these guys didn't disappoint me. Nick took me through the whole process of insurance (as it was my first accident in Australia), made sure I was comfortable with every step of the process. My car was fairly new and the other guy scratched the whole right side with big dents here and there. Nick advised he will get mostly new part replacements and clean out the rest of the area. I must say I was surprised to see the car when he delivered, it really was as good as new, no kidding. More than the work, he made me comfortable to ask questions and take the right calls which is what you need as a customer. Kudos to Nick.

Great and friendly team, very knowledgeable, learnt alot from them. Parts may be slow due to manufacturing reasons but they still reassure me all is good, got my car back, job well done.

Box Hill Accident Repair Centre made the whole process of getting my car repaired absolutely painless. Car was picked up from my work and dropped off at my home after the repairs were completed. The repair work was flawless and Nick is super professional, polite and courteous.

Have used this shop for a few accidents I've had. Flawless finish on every repair. Nick went above and beyond for me every time and I wouldn't recommend anywhere else in Melbourne to get your car repaired.

Great friendly team! Communicating the whole time. Parts were fixed quickly and look great. Even cleaned the car as well. Very impressed

They are all very helpful and friendly. My car looks like brand new and running like brand new. Thank you very much!

Great team down at Box Hill accident repair centre. They value you as a customer and you really feel like they are doing the best job possible!