David Jones - Bourke Street Mall

Vic (Victoria) working at Guerlaine, DJ Bourke St mall, Melbourne is the person yoy want to talk to! Her incredible customer service skills, without being pushy at all, assure you'll leave the store quiet happy - in my case extremely happy 😊. She made my day!
Thanks Vic, you've really added value to my today.

What a gorgeous place to shop! The beauty and luxury concessions look immaculate. I visited the men's department and was really pleased with the selection of tailoring, streetwear and upmarket casual clothing. Everything was clean and organised too! Kudos goes out to the everyone in the Men's footwear department (Lin especially) with her charming, friendly and helpful service. I felt comfortable and looked after but not pressured or unattended which I appreciate. I visited twice and am satisfied with my purchases. Keep up the good work!!

Love David Jones. A classy Department store in Melbourne with a better selection of retail goods. Great range of Xmas decor during Xmas- sells out fast. We went to the shoe section as it was listed as a Castener distributor but unfortunately they don’t sell them there anymore. But the customer service was friendly and helpful offering alternative options.

I came to David Jones today looking gifts for my daughter for Christmas, spent an hour wandering around until I met a little Hellen, who is working at Witchery. She was amazing and lovely assisting me the whole time.

Visited store on Black Friday after work on Sunday 26 November 2023, I received great service from Sahar and her Manager Chloe with Glasshouse fragrances and candles, and both went the extra yard for me, unfortunately they were out of stock with the promotional gift but found me something, thanks to both of you, then Thomas helped me with my Chloe purchases and gave me some samples, again great service, I work in retail and times are tough, but with Sahar, Chloe and Thomas they are 3 great ambassadors for DJ’s and provided me with great service, again thank you very much, DJ’s membership rewards member.

An iconic Department Store ideallt located in the heart of Melburnes CBD.
Offering a broad variety of Brand Clothing, Shoes, Bags, Kitchen appliances, Perfumes, Make up accessories, Brand watches, Sound equipment, Smart phones and much more.
The ambiance is welcoming and staff offer prompt and helpful service.
Definitely a great place to go to when visiting Melbourne, if it's either for Shopping or simply to browse.

Boutique mall 🏬 along Bourke Street, Melbourne ❤

If you want consistent, top-grade customer service or if you’re the type of person who spends $300 AUD on dinner over the weekend without blinking an eye, then you may find this place more in line with your status 👍🏻

I went in to DJs to waist some time, walking around. Shop assistant greatest with a smile , asked if I needed help. Saying everything is fine I asked about a item they would not have Well they had it the only tshirt I loved and they had the last 5 on the country. Well I took all 5, see what happens when people are nice and smile . The Ralph Lauren lady's deserve a nice shout out.

Can’t decide if this radio looks better than it sounds, or sounds better than it looks 😍 Best price in Australia 👍🏻

I was in the David Jones Melbourne store on Wednesday looking for a new suit.
After walking out of Myer in disgust with the lack of service and range.
To my delight I was fortunate enough to be professionally helped by Eddie.
I was quickly assessed and shown an appropriate range of suits for my age and stage.
Eddie made the task a a treat!
It’s sad that Eddie is a dying breed in our department stores .
I was so appreciative of his service,and handed over the money without question.
Eddie’s skills and experience should be being rewarded and handed on to his younger teammates.
Cheers Tim

David Jones Bourke Street: Christmas Cheer Amidst City Grandeur

Nestled in the heart of Melbourne's CBD, David Jones Bourke Street shines as a beacon of elegance and variety. Stepping into this grand department store is like entering a festive wonderland, especially during the Christmas season.

Easy Access, A City Staple:

Its central location makes it effortlessly accessible, eliminating the need for long commutes or awkward parking searches. Whether you're a seasoned city explorer or a tourist on a shopping spree, David Jones is practically at your doorstep.

Festive Feast for the Senses:

Walking through the doors was like stepping into a Christmas cornucopia. The air buzzed with holiday cheer, the decorations sparkled, and the shelves overflowed with tempting gift ideas. Finding something for everyone on your list felt like a breeze, thanks to the sheer heap of variety they offer. Whether you're searching for designer fragrances, luxurious homewares, or a cozy jumper for grandma, David Jones has it all.

Christmas Spirit in the Customer Service:

Christmas shopping can be stressful, but the staff at David Jones made it a joy. The cashier, despite the holiday rush, was helpful and friendly, making sure my checkout experience was smooth and efficient. This personal touch added a layer of warmth to the already festive atmosphere.

Big Store, Bigger Impressions:

The sheer size of the store might intimidate some, but I found it quite navigable.

This is probably one of the most iconic department stores in Melbourne for decades!!!! David Jones is the world's oldest department store that is still trading under its original names...this Bourke St store is so iconic and so exciting !!! This is definitely one of my favourite places to come to when I am in Melbourne CBD!!!!

We walked through there today looking for sales.
The staff were friendly and helpful.
There were a lot of items on offer.

Menswear department; David Jones, 5th floor,; Bourke Street, Melbourne.

I was extremely grateful for the assistance of Eddy this week (Wednesday Jan. 3, ‘24).
Mine was only a single purchase, not expensive, but important to me.
Eddy gave me the benefit of his great experience and considerable product knowledge.
He was courteous, efficient and gave Old School attention to detail.
Thank you Sir.
Andrew Park

The buzz of the post Christmas sales. DJs was busy, but not crazy. Service was good. Well organised. Love a good sale, especially when birthday season ( right after Christmas) begins. So good

I bought a Ralph Lauren Jacket few days before Xmas. One of the sales assistant that attended me was so helpful and patience. I forgot to ask her name but her customer service was Amazing.

I was looking for a baby shower gift for my aunt last week and a lovely staff member called jeorgia helped me find exactly what I was looking for!! Jeorgia is awesome and she really made the experience lovely 🙏

A beautiful large store with immaculate staff and surroundings. The was an unusual display of fish in the window and flower displays throughout the store. Well done!

I’m in love with the new look of the designer and luxury space on level 3 today and really excited to see more international designer/luxury brands. Looking forward the next phase.

Dinosaur display on the 7th floor was awesome , ( it's only there for a short time) was a good free event . Spray lots of expensive perfume on you on your way out !