Golden Goose Melbourne

We came in to get a pair of classic shoes for a present, we met Lea on our first visit, and she greeted us with her friendly and warm smiles. We couldn't decide on which style to get and told her we'd return the next morning.
We came back shortly after store opened the following day and are still trying to decide between 2 models. We ended up going for the classic model with customized design to make the shoes unique and personalized for the recipient. We sent pictures of our friend's pets to the designer Lea via the store's whatsapp account. We told her that she had about an hour to get the shoes customized as we were going to Sydney and our flight leaves in the early afternoon. Within a short while, she sent over drafts, which looked lovely...I told her to proceed with the final drawing of her design. In about 30 minutes later, I got another message with pictures of the finished shoes, which looked absolutely amazing and beautiful. Lea is truly talented in capturing the pets' lively images! We are absolutely delighted with our purchase and our experience with the Melbourne Colin's store staffs!!!

I was gifted a voucher by my husband and went in to store to spend my voucher. The manager made my experience feel very rushed and overwhelming. The system was down and after I picked the pair that I wasn’t really content with I had to leave my voucher there and they were going to send me the shoes via post. After recieving the link to pay the remaining amount, I realised the size was wrong and called the store to notify them only to be told they didn’t have my size in stock. I then decided to go in and was served by peter who was very attentive and very helpful. He helped pick a pair that suited my style and I left with the best experience and best pair of shoes.

Such a beautiful FLAGSHIP STORE in the heart of Melbourne (74 Collins St).
Stuff is super friendly and helpful. A very big “thank you“ to Madeleine for her assistance today. Knows her product on 💯. Super friendly and patient. Definitely gonna be back. 𝓚

The service I have received at this store on more than one occasion has been 5 star. Rachel was extremely helpful and her customer service fabulous - thank you I will definitely be back ⭐

The layout reminds me of their Japan store - extremely aesthetically pleasing! The staff were so friendly. I cant wait to go back and buy my next pair!!!

Stunning flagship store! Splashed out on a beautiful pair of shoes, had a change of heart with the style & had Kristina happy to assist to ensure I was satisfied with my next pair on my return.

It's not very often that I splash out on a pair of shoes, but I figured yolo! Excellent customer service from Amalia, she was very helpful when it came to finding the right fit. Got myself a nice pair of the "Mid-Stars" and I've already received several compliments on them at work! Feels good to be hip!

Thoroughly enjoyed purchasing my first pair Golden Goose and RTW from my personalised appointment with Alessandro. The Boutique is stunning, great atmosphere and team are so down to earth. Jason was also super helpful. Looking forward to returning

Awesome and cool place to get Italian shoes. I also customise my shoes it’s unique too. Waiting for my new pair of shoes to come

The staff are so lovely, professional and welcoming.
Great experience shopping at this store. ❤

Amazing staff and manger

店员服务很好很贴心，款式很多，店内装修风格很酷

I went spontaneously on Friday evening before they closed.. the staff where very friendly and helpful, but with to little time I couldn't quite make my mind up.
I came back first thing Saturday morning.
As I walked into the place, a Western lady (long brown hair) working, didn't greet me at all and as I politely asked to go upstairs, she very rudely gave me the feeling I was interrupting her morning and let me feel like an idiot.
My husband arrived a few minutes later and experienced the same rude and abrupt nature.
If it wasn't for me, he would have turned around and left immediately.
Luckily the 2 lovely Asian girls which looked after me upstairs where amazing and I left with 2 pairs of shoes.
I'm just writing this, because it still bothers me how we got treated and I never experienced such a poor behaviour in a luxury store before.

Hyper inflated fashion for posers with too much of mums money and zero life experience. A $700 shirt made with viscose?? Yep, it’s the capital city of everything wrong with fashion

Was planning on buying a couple pairs of shoes from here but the staff were so rude I couldn’t dare spend my money there with how rude the staff were