APM Monaco Melbourne Emporium

I had the most wonderful experience at the store when I bought a stunning silver necklace for my sister's birthday. Two amazing ladies assisted me, and they were incredibly professional and kind. I regret not getting their names to express my gratitude 🙏🏻🤍
Their exceptional service left such a positive impression that I can't wait to return and shop for myself next time. It was a complete turnaround from a previous visit where the employees weren't very welcoming, which made me hesitate to buy jewelry then.

“I got the one with the two sparks ✨”

I want to say a big thanks to Ms zoey, the salesperson at the APM Melbourne Emporium shop. She was very patient and positive in her recommendations. It was a really pleasant shopping experience! I think I will still crave for her service the next time I visit the shop.

Today we have experienced a wonderful service from jinlin, he have a good personality and keep giving suggestions for our friends birthday gift.

I had a shopping experience with Ruby, she’s really helpful and nice. Wonderful experience I’ve met so far.

Purchased 2 rings today for my daughter's 21st. Such an enjoyable experience. A large showroom, a friendly welcome, patience to try on different sizes, lovely refreshments served and willingness to offer many options and order in the size needed, which is only 2 weeks away, as nothing left in Australia.
I found the staff friendly and engaging.. The customer service, in my view was way higher than the service received in department stores where attendants don't know what their products are.
Thank you Sammie, especially. It was very clear to us that you were the owner, never mind the manager, such was your care.
Will return here, over Chadstone, as no pressure was applied.

Great customer service, the staff (Deli) was really friendly and helpful.

Chris is really amazing. He has also been so nice！

Great service, Deli who served us was very friendly and helpful

I had a good shopping experience at APM Monaco , Emporium! Sammy had been helpful since my first visit to the shop to show me different products APM has. She wasn’t pushy at all when it came to us making a purchase. I decided to come back to buy my desired product here mainly because of the customer service I have received here. If you are after some blings in life, feel free to come visit and experience it yourself! :)

A note of appreciation to say thank you to the lovely pink hair girl for assisting us in getting a couple of my jewellery pieces in store and on time before my birthday.
Greeted with a warm friendly smile and excellent service.
Thank you again for going above and beyond in helping us! 🥰

Recently visited the APM emporium store I was kindly greeted by Sammie. Not only did Sammie make me feel welcomed to the store she also provided me with some of the best custom services . She accommodated my needs and was helpful to find some beautiful options. When I was in need of sizes for rings or other options Sammie was onto it straight away. I was extremely impressed with the service I received, it definitely made my time in APM emporium an experience. Thank you ever so kindly for the wonderful service Sammie I’ll definitely be back ☺

Fantastic shopping experience with outstanding service provided by Chris who is super patient, wise, professional and friendly. Won’t hesitate to shop again to this shop, love the quality jewelry with fair price. Sales with bilingual is a bonus!

Had such a lovely time at the emporium store just now! Sammie from the apm team was showing us some of the latest collection. Her knowledge of the brand and the quality of her services were definitely the highlight of our visit. Loving the whole store feels and the whole shopping experience has improved so much!

Unique design with friendly staff, have been to the store several times and the staff there always show me a warm welcome with a bottle of water and some chocolate. Especially the girl names Lily who is not only an expert on the expansive products but also nice and sweet. I would recommend this store to everyone.

Visited the store recently to buy a gift for my wife and was overwhelmed with the help I received! There were so many beautiful products that I
wasn't sure where to start! Thankfully the staff were very accomodating and helpful and guided me from start to finish. I couldn't thank them enough. And my wife loved the gift!

Staff easilly knew the necklace I described on entry, quick service with nice sit down areas 😍

Nice service ,Elegant environment

Amazing customer service at this store. I have always enjoyed my shopping experience here with the APM Emporium team. I get to see all the collections and the team is extremely helpful.

Stylish and well-priced jewellery, made my purchase the other day, the sales team were very welcoming and helpful.

Beautiful store! Very nice jewellery and the team always willing to help. Will definitely visit again!