Charles Rose Jewellers

We had a fantastic experience in the Melbourne city store! Andrew served us and helped us pick out the loveliest engagement ring! He talked us through all the detail and gave no obligation chat and look through their rings! In the end, he was able to get us an amazing price on a ring and we’re thrilled with it! Thanks so much Andrew and charles rose!

Over the years we have bought many pieces of jewellery from Charles Rose in Bourke Street, and Andrew has always been so helpful and accommodating. Their jewellery is unique and stunning. Thank you so much Andrew for your amazing service every time.

Walked in to try some rings in 2023 and received the most delightful service, partner subsequently purchased my engagement ring here and it is perfect!

Returned recently to clean my ring and again a wonderful experience.

If you are looking for a jeweller who will take their time, show you kindness and with experience look no further than Charles Rose. I recently had the pleasure of visiting their Bourke St store in Melbourne and added to my bridal set. Honestly all their jewellery is magnificent but their service was incredible. Thank you again Charles Rose especially Andrew who looked after me that day. This wasn’t my first purchase I’ve had many at your store and will continue to come in and add to my collection from you ! Look no further when needing that special gift visit the team especially Andrew at Charles Rose! Thank you again Kathy

Charles Rose has been our jeweller for many many years. The quality and service is exceptional. Andrew in particular has been such a pleasure to deal with for many years and I wouldn’t go anywhere else. Love all my pieces. Each one of them represent a special moment and Charles Rose makes them even more soecial.

We have been customers for 12 years and believe CR have the highest quality products and best service in Melbourne. Delighted with diamond rings and pearls purchased more recently. Andrew (Bourke St) has exceptional product knowledge and treats us like highly valued friends every time we reach out. Our dealings with Greg have also been wonderful. Would highly recommend Charles Rose Bourke St.

Amazing place! All the staff are super helpful. both engagement and now wedding rings brought at Charles Rose. awesome selection and great help.

I had a wonderful experience in store at Charles Rose designing my perfect engagement ring. Andrew was incredibly patient and generous with his time, and I ended up with a ring that I love and will cherish forever. Wholeheartedly recommend!

Charles Rose and specifically Andrew at the Bourke Street store have been fantastic! The customer service and communication was outstanding! We purchased my engagement ring from Charles Rose in March 2021 and have recently returned for my wedding band. Their craftsmanship is unrivaled, and the rings we selected were handmade in store.
Andrew worked with me to find a wedding band that would compliment my engagement ring and I love them! If you’re thinking about purchasing from Charles Rose I cannot recommend them highly enough!

From our first experience in their Geelong store to now dealing with Andrew and the team in Melbourne, my partner and I couldn't be happier with Charles Rose Jewellers.
They have made the process of designing and choosing the right rings for both of us such a pleasure. So professional, kind and generous with their time and ideas.
We thank you again for all your efforts and cannot recommend you guys highly enough.

Paul & Tennille

My wife and I have been satisfied customers of Charles Rose for 20 years.

We have found the craftsmanship of the jewellery ( both new and remodelled) to be exceptional

The staff are knowledgeable, attentive and friendly. Andrew in particular always comes up with creative ideas for redesigning existing pieces of jewellery to give a more contemporary look.

Highly recommend Charles Rose

Ian and Noreen

Charles Rose are amazing. They ate so welcoming and their customers service is always above and beyond. Love them.

Excellent service and workmanship, definitely recommended for your beautiful wedding and engagement rings!

Dealing with Andrew at Charles Rose was such a pleasant customer experience, they custom made my sons christening white gold cross necklace which turned out perfect. Every interaction has been seamless we’ve purchased a few special pieces from Charles Rose quality and finish and after service has been on point each and every time 10/10

Always amazing service at Charles Rose, it is such a delight to be welcomed so warmly. The staff feel like caring friends keen to give you the best advice. Would highly recommend to anyone looking for a special something. If they don’t have what you’re looking for they will happily design a new piece.

Amazing service by Andrew, thank you so much! Love my rings!

My husband and I chose Charles Rose jewellers to recreate my engagement ring. We celebrate our 30th wedding anniversary this year.
I had researched jewellers in Melbourne ahead of our trip to Melbourne and was attracted to Charles Rose because of their beautiful rings showcased on their great website. I found their website particularly easy to navigate and the rings so beautifully displayed.
On arrival we were greeted with a refreshing drink then introduced to Andrew. Andrew quickly and patiently answered our questions and confirmed our design with expertise. We await the final product with great anticipation.
Sue

Amazing customer service and super helpful as I had no idea what I was looking for in the beginning.
Andrew helped me create the perfect custom engagement ring 💍

Little did we know that over 8 years ago, we were going to meet our lifelong jeweller in Andrew T at Charles Rose Jewellers. From the very first meeting with Andrew at the Charles Rose showroom, we were so confident that this was the perfect fit for us in designing our engagement ring. Honestly, the service we have received has been exceeded with every piece of jewellery that we have had custom made over the years. Charles Rose have helped us to celebrate many significant milestones in our lives from anniversaries through to starting and growing our family, with stunning bespoke pieces made exactly to our specifications and within our budget range. Andrew has always been and continues to be exceptional to work with, the ongoing service, craftsmanship and professionalism we receive is always of the highest standards and, not only is their range of white diamonds outstanding but their collection of fancy coloured diamonds is by far the largest we have seen in any of the other prestigious Melbourne jewellers. We are so pleased to have chosen to work with Andrew and Charles Rose Jewellers all those years ago, now with many stunning and timeless bespoke pieces to show for, we very much look forward to continuing our relations with Andrew and Charles Rose team in the future.

James and Shannon

22 years on. They still provide the best service and amazing jewellery.