124 Shoes

Shop with confidence – Outstanding service at 124 Shoes.

For all out there wondering what the backup service is like at 124 Shoes, when purchasing both online or instore, I can tell you from recent experience (first time) with a failed component on a pair of shoes, that Neville and the team at 124 Shoes are absolutely fantastic… no fuss, no excuses or delays, just good old-fashioned great service. Perfect. 👌

Thanks 124 Shoes.... I will be buying from you again! 👍

My husband and I have been buying shoes from the 124 Melbourne store for a long time. The service has always been exceptional and Kathy & Neville so knowledgeable about their products. They know what we like, respond quickly if we are after something new and always follow up. Highly recommend if you want something unique.

High quality imported hand-made shoes, mostly from Italy 🇮🇹. Shoes that last and feel comfortable as soon as you put them on. Much better than buying knock off's made from synthetic materials that make your feet sweat. Spend a little extra, because you get what you pay for.

124 Shoes is a must-visit for shoe enthusiasts. The store offers a wide selection of high-quality footwear from renowned brands, showcasing exquisite craftsmanship and attention to detail. The friendly and knowledgeable staff provide excellent customer service, making the shopping experience enjoyable. While the prices may be higher, the investment is worth it for those seeking luxury and long-lasting shoes. Overall, 124 Shoes is a fantastic destination for finding stylish and durable footwear.

Just received my new shoes from 124 and they just feel sooo good on my feet. You just can't beat the quality craftsmanship of the shoes they produce and I love the exclusivity factor given they only do short style runs. Treat yourself to a pair and you won't look back!

The best shoes in Melbourne! Artisan, handmade Italian shoes that are unlike any others I’ve seen. Was in the Emporium store the other day and served by a wonderful women, who was incredibly knowledgeable and helpful. Thanks for helping me find the perfect shoe for a stressful outfit dilemma. Will definitely be back!

I don’t usually leave reviews for stores but after my experience here I just had to. Walked in looking for a pair shoes for an upcoming wedding I had. The help I got from kathy was above and beyond. Not only did I leave with high quality shoes that I love but also knowledge I doubt I would have received elsewhere. Would highly recommend this place to everyone!

Sometimes in life you get lucky. I got lucky when by chance I discovered 124 Shoes at Emporium. Neville listened and displayed a pair that suited and suit me so well. I highly recommend 124 Shoes.

Through my dealings with Neville and Kathy my experiences have been wonderful. The shoes are like pieces of art and meticulously hand made, the detail and Italian generational craftsmanship is worth every penny. My favourite brand they offer is LEMARGO, beautifully made. We spend so much time on our feet and in our shoes so it’s worth investing in this quality. They respond to emails quickly and express post your order, customer service is excellent and brands extensive. A true shopping experience!

Outstanding after-sale support; exemplary service throughout the transaction. Had to return shoes, for size and fit. Staff was available 9.00am on a Saturday, responding to chat instantly. Gentleman made excellent recommendations for styles that would be more suitable for our circumstances. His associate contacted me immediately to finalise the exchange, billing only the difference. Returned shoes to Melbourne Emporium, by post, midday Thursday, and new shoes arrived by courier from Sydney, midday Sunday. Incredible service and turnaround, particularly given current circumstances. New shoes fit perfectly. Friendly, courteous and professional; nothing was too much bother. Top class, all around. Thanks so very much, and well done. Cheers.

If I could rate this place more than 5 stars I would.
First of all, the layout of the shop is immaculate, never seen anything like it. The shop screams UNIQUE.
For the fact that not one machine touches these shoes, it’s incredible how soft they are I would wear mine to sleep if I could. I think the idea of having such exclusive shoes is so awesome I feel like a super star when people ask where my shoes are from but I’m the only person who has this size and style. The service is amazing, everyone is so patient there and doesn’t pressure me to buy anything, if anything i feel very taken care of. Especially from Neville, you can see how passionate he is the way he talks about these shoes. Well done team at 124 Shoes and The Projects.

Don't be turned off by the price. These shoes will last you for years if you take care of them. Not only that, but they seem to look even better with age. Each shoe is one of a kind and hand made. You don't see products like this today. Spend the money and get a pair of shoes that turn heads and supports artisans and local businesses.

Neville and the team were incredibly helpful and friendly to deal with. You cannot go wrong. Buying online or in-store - they make it easy.

Beautiful shoe store and the sales agent Kathy was not only lovely but super helpful and informative about the stunning hand crafted shoes. As my friends call me Imelda Marcos Junior, I know a thing or two about good quality shoes... I’m a stickler for quality and durability. Highly recommend taking a look!

While I was on my way to shop for groceries, I pass by the store and I saw a pair of boots in the window that caught my attention. A gentleman name Neville welcomed me to the store , he was so lovely and very informative , I was very impressed by him and his knowledge in shoes. That was my first time being in the store and and their collection is a BEAUTY! and the Quality? A+.
I ended up buying a pair of boots (LEMARGO
Womens Knee High Boot , AMAZING boots) thanks to Neville who knew exactly my style , Yes their boots are $$ but worth it. Your legs takes you everywhere so you better invest in your shoes.
Neville, thank you so much for your service, I will be back for more beautiful Italian crafted shoes.

First time customers and very happy with the purchase. Giuliano was assisting us on the day and was exceptional - great product knowledge and a pleasure to deal with.

Rang the Emporium store to ask about changing a pair of boots, by post, to a smaller size. Not a problem - then received an invoice showing the exchange information. Great customer service, special mention to Neville 😊

I purchased my patent leather shoes for my wedding from here on the 26/2/23 and got incredibly friendly and helpful service from the one and only Giuliano. Thanks for a great shopping experience mate.

Great range of interesting handmade shoes. Excellent service from the team and am very happy with the pair that I recently bought. If you’re looking for something different then this is absolutely worthwhile checking out. I hope to purchase more again soon.

The store is a favourite based upon quality of shoes, the friendly professional staff (especially Kathy). Highly recommended and likely the top place at Emporium. Yesterday's experience continued to be brilliant

No familiar faces left except for Barbs aka Anthony. 124 is by far one of Melbourne’s unique Premium Artison shoe retailers still operating (this is great, because there is so much rubbish out there LOL) Amazing range that never fails to impress the shoe addicts.