Milligram

Loved shopping at Milligram. Went in to buy a new diary insert and was assisted by Al who did an excellent job at helping me find the correct product to fit the diary I already own. Customer service is always impeccable in the Carlton store which is so impressive given how busy it often is. 5 stars always.

Milligram Carlton is my go to store for all my stationary needs.

I needed some help finding the right journal that would suit my needs for tracking my goals for the new year. Al assisted me with finding the perfect one to hopefully keep me on track this year.

I now have a progress journal that breaks down my goals into manageable time blocks. A very positive start to the new year!

Thanks so much to Jane for a wonderful shopping experience at Milligram Carlton.

I really appreciated the amazing service I received and help with my purchase.

Thanks so much Jane.

All the most beautiful stationery I have ever come across packed into one gorgeous shop, I fall in love with Milligram again every time I peer in the window. A massive range of incredible products, Milligram is perfect for planner and bullet journal supplies. Thanks to Meghan who helped me out - she's super friendly and an absolute legend. Definite recommend.

Love this place. Offers plenty of high quality stationery. The staff is extremely helpful. If a product is not available with them, they will get it down or hold a copy at a different store for you.

Excellent service from Joanna who sorted a complicated transaction over the phone for me.
On the strength of that - (good old fashioned service) I will return to Milligram and happily recommend to others...

Bought a lot of high quality notebooks and pens from this shop. Very kind and helpful staff and a wide variety of products to help you live more a meaningful life.

Beautiful store with very helpful staff, great service and staff are happy to help.

Beautiful shop with well curated and designed products. Heaven for calendar and stationary lovers.

Great service.

Excellent staff

I love Milligram. I’m a bit of a stationary addict. Sadly, though, the Carlton store continues to disappoint me. The last few times I have visited the salesperson has failed to add my loyalty discount, even though I mentioned that I have an account. Today I went in to exchange an item, and I was given incorrect information about a voucher I had used on the initial purchase, being told the voucher amount would come off whatever I exchanged the item for. This was not the case. I wouldn’t have minded at all if I was told this in the first place. I will be shopping at Milligram online in future, or at other local businesses.

Excellent services from the sales assistant, who did her best to understand and address my query about a purchase.
However, the store manager was outright dismissive without even actually attempting to understand my concern about a product discrepancy. Very disappointing service from the store manager with his dismissive and invalidating attitude, when other Milligram employees and stores have always provided impeccable service.

Walked in at 4:50pm, 10 minutes before closing. Had my item in hand, ready to pay. Salesperson informed me they were now closed, the registers were closed down and I wouldn't be able to purchase my item. There was no announcement to advise the store would be closing soon and that we should finalise our purchases. I was advised however that I could return tomorrow morning or purchas online. Seriously? Needless to say, I won't be returning.

Terrible customer service, especially considering I did buy something and despite this was only met with hostility and declining to help when I asked questions about a second product.