Cash Converters Moonee Ponds

I have used the Moonee ponds store several times over the years & found their staff friendly & knowledgeable.
I have always walked away with a fair price for what I've been looking to sell.
I would highly recommended this store.

The other day I sold a watch. Gave me a fiqure that got me out of a jam. Staff warm friendly. Great experience

I called in advance to put the FIFA 16 XBox 360 game on hold, which is now a retro game and not easy to get. I spoke to Nick who provided great customer service on the phone and then in person. Really top bloke, top service and it is easy to tell he really values customers and his job. I have used the services of Cash Converters Moonee Ponds previously and it is a very good store.

Wow, I must say - this is by far the best customer service I’ve ever experienced! Sarah was so friendly from when I called in, to when I came into the store. She was welcoming & spent all the time necessary in making sure I left satisfied. Unfortunately, the amp I bought didn’t work when I tried it at home but all the staff including Sarah, were all very apologetic & gave me a refund on the spot. I never write reviews but Sarah, along with the other workers definitely deserve all the credit. Will definitely be back & referring More people to. Thanks a lot!

Great retailer to deal with. Good prices and they look after customers. Communication excellent. Fast delivery. Overall good experience.

I bought an item recently off the cash converters website which came from the Moonee Ponds shop. Item arrived very quickly, in exactly the same condition as was advertised and I got a great deal on the price too. Very happy with their customer service!

Excellent Customer Service Feedback for Omid at the Moonee Ponds Victoria store, he has gone above & beyond my expectation of customer service with my Mitsumaru TV, I really appreciate his Excellent, Professional & Compassionate customer service skills, I really appreciate the level of service I've received.

This is the first interaction I've had with Cash Converters & it's been extremely positive, I will definitely consider Cash Converters in future & will recommend to my friends & family due to my positive experience with Omid at Moonee Ponds.

Thank you very much
Regards, Farouk

Came in grumpy, left and an iphone and a smile.
the staff member who dealt with me was exceptional, she managed my query well, made a reasonable offer on my goods then increased it after she discovered some addiotnal information about it.

Seriously, this is an honest establishment, but only because the people working there are so nice.

A TRUSTED LOCAL GUIDE - A REVIEW YOU CAN TRUST!

Let's start with range of products on the floor, I notice that these guys get in a lot of camera gear, a lot of hard drives more than the usual store generally in excellent or new condition, they also get in a lot earphones and headphones. They seem to do a bit in artwork as well I have picked up a couple of BANKSY's from this store.

There prices can be a little more inflated than other stores but they are always willing to work out a deal for you which is how it should be, but it wouldn't be a cashies if some of the prices weren't needing adjustment.

The retail team on the floor at Cash Converters Moonee Ponds is professional and friendly and willing to work with you on prices.

Buys and Loans - Rachel, Adnan and Ryan are all great and friendly and willing to help you out.

Hi Brad just wanted to say big thank you, I purchased a VHS cassette player and Brad assisted me with giving me details on how to convert my VHS tapes to DVD/PC and took the time to search the web for me and told me to call him if I needed further help, which I did!! You really went beyond and above taking my numerous calls to try to assist me, your a star thank you Jo :)

Thanks to the team at Cash Converters Moonee Ponds. They were good to deal with, and offered us quite a competitive price for a gold ring we were selling.

Happy with the service and great price on my smartphone

Great store with brilliant staff who are always trying to give good prices if treated respectfully, especially nicholas and the hindi manager.
Regards

Friendly, chatty staff who gave great customer service.

I go there because i am always happy with there customer service.

I love shopping at cash converters this is where I bought my laptop from

Nice store and gr8 customer service !!

Thanks !!!!

great place, great friendly, helpful staff.

Very helpful