McDonald's Prahran

This store is by far one of the best in Melbourne, its service is fast & efficient and its store is clean... The staff clean the tables throughout the day.

The store was recently upgraded, it now has a lift to the second floor for those with a disability, it also now has an outside window for couriers to collect orders, a fast & respected process.

I like the idea that drivers can just collect their order, without staff withholding the order and demanding the driver mark the order as collected, because that'd be hostile and disrespectful to these hard working couriers... Respect & trust goes both ways.

I've given 5 stars based on the mutual respect between the store & couriers, cleanliness, speed of service and the overall atmosphere of the store.

This is my local and I come here almost daily for my coffee, everyday I am met with such kindness and enthusiasm. The customer service here is fantastic and I always leave in a better mood than when I arrived! Two girls in particular, Lily J and Nicola C have gone above and beyond with their kindness and have become the highlight of mine and my housemates day when we are met with such big smiles and just the most fantastic work ethic, and boy do they make a good coffee!! Special mention to Morgan in cafe, they also are so lovely and always making great coffee with such speed! Also to Sara (Sp?) blonde manager with the slay false eyelashes and the beautiful Irish manager they run this place like the navy!! Mad props!
I genuinely think if I lived an hour from this McDonald’s I would still drive here just to get my coffee from these guys!

I was really happy with my visit to this McDonalds!

Im not a fan of the new business model to completely ignore customer service and order on the machines or app to make the process faster, but when I asked for water and they heard hot water, they were more than happy to get it out of the coffee machine and give it to me for free.

The double sausage McMuffin was a bit size, hash brown and iced vanilla coffee with cream all looked appealing and tasted good.

There’s an upstairs section for privacy, bathrooms and it’s in a great location for walking inside or the drive through.

Quick service, friendly staff. Have only underfilled my fries once so far (out of many visits).

Staff take good pride in making sure the chips are always hot and it’s always open! 20/02/24

Always fresh and fast. When you order fast food, you get what you expect at this place. I have also noticed that they never get the order wrong so as far as McDonald's go, this is definitely one of the best in Melbourne.

great food wait time not that long and best of all the chips were hot

This place is crazy.
Food is consistently wrong and improper, not once did the staff care for the request and additions made to the meals.

However, this score of 5/5 goes towards the barista staff.
Respectful and always seems to respect the variations that were requested. Wouldn't feel the need to look elsewhere for my takeaway coffee splurges :)

This is a biased review. Called in while on night shift at around 0400. Up until that time, we hadn't had a meal break since we started work at 7.00pm the previous day. Service was prompt, food tasted great and was really enjoying by both of us.

The barista made mistake for my coffee. Then the manager make another coffee for free so i got 2 coffee. Thank you 👍

I have never had food this good in my life. All McDonald’s have normal, okay food but this was one of a kind. The second I put my lips on that burger I knew this place was the one for me.

Quick stop in after some concerts for cheeseburgers. Got our order correct (including modifications) and the staff were lovely. New favourite post-concert stop!

I ordered 1st April 02:30 AM. For the first time I had the best quarter pounder last night in five years. Whoever was working here last night, thankyou. Would never bother writting this but thought its worth it usually maccas is we all know what...

Very good stuff with friendly staff and good stop for kids activity as upstairs they have good place for kids party 🎉 etc.

Gotta love the huge open dining area upstairs.
Very clean and surprisingly not crowded meaning you can actually enjoy a meal in a quiet place.
Service is good.

My wife and I came through the drive through on 22/01/2022 at around 3:15pm and the burgers looked like they were straight out of a commercial. It was as though this burger was crafted from the hands a Greek god, not some child out of school but by someone who actually takes pride in their work as a professional. This is hands down the best McDonald's burger in 31 years on earth. In addition to this, the fries were piping hot!! We could tell that whoever made this meal put a lot of love into it which is both a blessing and a curse. It was a blessing for obvious reasons. However, unfortunately i know i will never eat another McDonald's burger like this again unless i drive 40 minutes across town or fly to Japan. I loved this meal so much i set an alarm to write this review. ****** good job McDonald's Prahran!! Give that burger man/women a raise!!!

Very nice a helpful staff. Couple of young blokes. My chips were cold in the drive thru and asked for them to be replaced. No problem, I had to wait in waiting bay for my sundae and when it came out it didn't have the extra topping I paid for. No problem again to replace. The bloke ran in and back. Food was good thank you.

Good facilities, clean place. Check upstairs for more space.

Was a wonderful ordering experience

Exceptional personal service! Very very friendly. And order was very quick. Open all hours. My phone battery was flat; the table charger was a godsend! This will definately be my go to Maccas store. Thank you.