Platinum Pet Warehouse

Our family have been coming here for several years now. We have 4 dogs and they all love mixing it up with the Dim Dims variety of pet food on offer. The staff and owners are fantastic.
Today Indie visited the groomer for some pampering, thank you to all for your patience and great work ❤🙏👌

We have been coming here for almost two years now - since we purchased our British bulldog, Saint.
Marilyn & Dave have been nothing but helpful when it comes to his dietary needs, accommodating with his grooming appointments & just all around amazing with us & treating Saint like their own.
Cannot recommend them enough!

Took my husky today to get a groom after lockdown and he looks amazing!. Shoutout to the groomer on Sunday, she was great and after 5 hours made him look brand new. I've been to many other groomers before and this was by far the best care for my dog. Great value for money, dog friendly and definitely recommended.

Couldn't recommend this place more highly after getting our first puppy. I was anxious and searching for a local down to earth petstore, that is not run by giant corporations.

From my experience meeting both owners, they are an amazing team, our Poppy is well looked after with their years of knowledge, had her nails clipped and I was blown away when the lovely woman came to the car and made it such a joyful experience along with her knowledge to educate me.

Thank you and looking fwd to our next visit

Marilyn is an absolute gem! Our cat has a very sensitive stomach and her advice on the type of food was amazing. We don't go anywhere else. Our fish tank is also thriving and all thanks to her.

Very friendly and knowledgeable staff. Store is also well stocked. I always end up buying something.
The groomers always do a great job with my dog. She ends up looking like a brand new puppy.
I highly recommend this place.

My fur babies and I love this place. Marilyn is so kind and welcoming and always is a pleasure to deal with. Bree is amazing and grooming our boys! Highly recommended

Big thank you for all your help . All staff are professional , knowledgeable and extremely helpful. Highly recommend this pet shop If you want great service and expert knowledge. Owner is fantastic 👏

Have been taking My Shoodle Teddy her for a while now. Very happy with the groom and service :)

Great customer service! I was assisted by Christina. She was friendly, knowledgeable with their products and confidently able to recommend one. The shop was organised and well presented. Location was easy access and plenty of parking spaces.

Excellent pet shop to get everything you need. Food, toys, leads, beds, the works. Best groomer I have found. Highly recommended.

So so happy! My 3 little Poms look amazing. Very appreciative for taking all my girls in at one time with such a quick turn around! Grooms are perfect Very friendly and helpful staff! Thankyou again! 😍

Lovely people, great facility, one stop shop for all your pet needs. Was extremely impressed with Bree/ groomer, her skills, knowledge, and love for her job and my dog, all first class. I have been around to different groomer, this girl is excellent. Highly recommend. 😃

Awesome customer service, were really friendly and really good with my Beagle, considering she's not the calmest pooch! And when she had an accident whilst I was paying, I was so embarrassed but the customer service assistant was in incredibly chill about it and made it out to be no big deal, which was really kind of him. Great price as well, only slight negative was that no one answered the phone BUT they did they to send them a message on Facebook, and got back to me within half an hour, with an availability for the same day!! Will definitely take her back 👍🐕‍🦺🦮🐕

Highly recommend Platinum Pet Warehouse for dog grooming and all other pet needs. I've been bringing my doggo here for the last 2 years and have to say, I would never go anywhere else. The lovely Marilyn has my dogs groom on a recurring booking for every 4 weeks and always accommodates me if I need to change. Bree is the most wonderful groomer who genuinely cares for and loves all the doggos that come in to see her. My friends are also now taking their dogs to Bree after I recommended her, and can honestly say, they also have never been happier.

Highly recommend. Groomers work is exceptional. Fair pricing, and obvious how much she loves her work.

Knowledgeable and helpful staff. A lot of people are commenting on the lack of stock on the shelves but we were told they were clearing old stock to make way for new! Which was a bit annoying since it meant they were out of our favourite brand of dog food, but there was plenty of other quality brands still on the shelves.
One employee looked pretty young and obviously new to working retail, but was doing a great job and the other employees were a good help to her. 5 stars!

I had my cocker spaniel groomed there. She did an excellent job. My boy is a bit difficult and she didn't even have to muzzle him. Happy and friendly team. Highly recommended.

I bloody love this store. I have been coming in for the past few months and have been getting great advice on my very naughty and aggressive Rhodesian Ridgeback. The staff member Beck has been so helpful and even just started doing training sessions with us. Proud to say Smokey is now becoming a real gentleman when we leave the house!! Thanks Platinum Pet Warehouse and especially Beck for all of your hard work!!!!!!!!!!

I have been going here for over 10 years.
And the two ladies that operate it have always given amazing and honest advice when it comes to pet care and they have passed that same knowledge and passion onto their staff.
Top quality brands and products.