Officeworks Mona Vale

I needed some high performance SD cards for the next day. I was able to get what I needed and best of all at 8pm at night. Early to late Officeworks opening hours is alway fantastic when you work long hours like I do.

I was helped by SEB,who was one.of the nicest young man I have ever met.He was so courteous, knowledgeable, and couldn't do enough to help me.Being elderly, and wanting to print 60yr.old photos, how wonderful SEB was to help me.Congratulations on having such an exceptional. employee.I will certainly be telling my friends about the excellent service that OFFICE WORKS. offers.I wish SEB all the very best for.his future,a

Just wanted to say I had a lovely experience with Tom with the fluffy beard. He helped me out figure out the right products that I needed and gave me a great deal. Thanks so much!

Outstanding customer service review for one of your Office Works employees. We give it a fabulous 100%++ to Charlotte, who works in your Printing Department.
The customer service we received from Charlotte that day was simply amazing.
This young woman was very compassionate to both my girlfriend and myself as our efforts in trying to print out photo's for her fathers funeral service was one of the tasks we needed to complete end of day and Office Works at Monavale seemed to be the perfect place to go to.
We thought , we had processed the instructions correctly as we did our self print, but unfortunately No , We still needed assistance as things weren't going as planned.
In the meantime Charlotte was multitasking, serving customers at the counter, helping with printing and the self printing, answering a variety of questions in a very professional manner . Taking it all in her stride . Nothing seemed to faze this person ,she was in the zone.
Being present and focused as well as having a friendly smile for all her customers and co-workers didn't go unnoticed by us.
Customer service makes your business a repeat business so this store is in great hands as the customer service we experienced was simply awesome and going that extra mile for us in particular was very much appreciated as we needed help.
Charlotte noticed our anxiety levels were kicking in as the printer didn't take the credits ,so we kind -of looked like a person who was drowning The one Who's putting up their hand and hoping that they'll get rescued before they go under.
Dramatic I know!! But That's what it felt like for us... Anyway our life saver was Charlotte who helped us complete the tasks and I might just add made the Funeral Service go without a hitch. Thank you Charlotte for showing empathy and compassion and making that experience less stressful Thanks again.

The Costumer service girls at the desk are pure legends. They prevented someone to scam me by stopping me right before purchasing some apple gift cards. They really know what they r doing. Thousand thanks, you saved me $500.

I wish to give thanks and praise for commitment , perseverance and first class customer service I received from two staff ,specifically, when assisting my printer issues - that ultimately led to replacement printer purchase .
Both Thomas and Barbara were pleasant and patient and capable in their investigative skills and customer approach. Thank you. I would hope these sentiments could find their way to their personeell /HR review documents

I have shopped here on many occasions and have felt justified in asking to talk to a manager at least a few times. I strongly felt the need to draw to the managers attention the excellent service, friendliness and very knowledgeable assistance shown to me. The staff here in my experience, go out of their way to assist their customers with anything they need, always with a smile. They know their stuff and don't mind taking the time to show you how its done! So refreshing to find this high level of service. I applaud all at Mona Vale Officeworks.

Had an issue with a phone I ordered online that had a manufacturer's fault. The store manager Rob was incredibly friendly and helpful, going above and beyond to get it all sorted out and refunded for me despite not being bought from their store. Thanks for the great service.

I.ve shopped here alot, over the years it's nice to look at a product like a phone or computer and speak to staff members who clearly know their products, I get alot of printing done here, and I mean alot. there prices are very reasonable.
The fact that there's a wait for the printing line is always a good sign, u- however the staff especially the young ones Tyler- need to listen, take notes and ask DO not change the document size without talking to customers, or printing them single pages instead of double sided- and not own up to it! Cos the customers won't be impressed with these mistakes!

can always send it through via email and collect later, afraid I don't know the address but it will be on the store locator site.

Great

Thomas from office work at Mona vale branch had provided me with a most wonderful & a top customer service by fixing my I pad with a flash of a second after spending and wasting an hour on the phone with other provider and they were not able to fix, well done Thomas I do appreciate your help very much
And I will always go back to your office works for any future purchases or services
Fay

The staff at this store are incredible. Always friendly and go out of their way to help you. I'm in the store pretty frequently even though there is another officeworks slightly closer to me I prefer to go to Mona Vale

Just got server by Jack regarding extending my WiFi signal so I get better reception at my house. 100% knew his stuff and answered all of my very basic questions. Definitely coming back here in future. What a legend

Im very impressed with the staff they are polite and very helpful

5 x B0 posters done not only same day but within 2 hours. YOU GUYS ROCK and a special thanks to Dale in the printing department your customer service is GOLD. Thumbs up 10/10

Really great service. Machines are reliable. I've been to plenty other office works and left frustrated but the mona staff are always so friendly and helpful! Thanks :)

Excellent service for printing

Has everything you need for a home office. latest gadgets and very big store.
Love this place. I very much recommend if you are a local.

Great service - from the moment you walk in there is a "concierge" there to provide advice.Easy to find your way around the store and an excellent range of products.

Great selection, very easy and quick to print photos too. Good store A+