Tucker Barbecues - The Original BBQ Factory - Mona Vale

When we first started considering upgrading our outdoor area our first stop was the BBQ factory, Mona Vale as we'd purchased our original BBQ there about 20 years earlier. From the moment we started talking with Jo, we knew we were very capable hands. She quickly understood our needs and showed us options without any pressure... just willingly sharing knowledge and experience.
Darren visited a few days later to measure and finalise the quote. He also shared ideas of how to maximise the use of space and tips to improve the look and functionality.
The guys who came to do our installation were very efficient and extremely tidy. AND the installation was complete weeks before schedule.
From start to finish the service from the whole team was amazing and effortless.

Fantastic range of stock and really helpful, knowledgeable team.
Only highest quality gear at quality/value prices.
Thanks for your help in making my daughters cook out engagement a success!!!

Fantastic knowledge and wonderful customer service. They always have a huge range of great products

Get your cat a Nectre15! Big thanks to Darren who helped me choose the right heater for my home. Great service from all the friendly staff. Very happy, thanks!

Tucker BBQ is an extremely professional company that makes & sells quality products that work perfectly and last forever. Russell, Darren, Emily and the whole team provide the BEST customer service with friendly knowledgeable advice. I have used a Tucker BBQ built into a fantastic custom Tucker outdoor kitchen which was perfect for entertaining small & large groups. This house is now sold recently however we are building once again and definitely installing another Tucker BBQ and custom outdoor kitchen. We are extremely satisfied in the workmanship, efficiency and quality of the BBQs & kitchens - definitely HIGHLY recommended and who should be very proud in what they offer and deliver.

Best bbq store I’ve ever come across. Has come to the rescue and gotten me out of a sticky situation for our sons 18th! The pig on the spit was amazing! Thank you Tucker Barbecues!

Had a fantastic experience at the shop, choosing a new fireplace for one of our clients.

Darren and Jo are fantastic to deal with and we’ll go back again

Great little spot. Darren really knows his stuff! Knowledgeable, with a huge range of BBQs

Fantastic Store! Anything and everything to do with. BBQ’s , also great range of outdoor kitchens, outdoor furniture, heaters, the list goes on, they can also install all the products they sell, really well run business.

The BEST BBQ store I've been to in Sydney.

What makes them good is the range of BBQs, the convenience of delivery and set up, all the extras available (thermometers and wood chips + chunks and rubs etc)...

But what makes them GREAT is the service.

Never felt like I was being 'sold' at. Never felt like I was rushed to get in and out the door. Every single time I was after anything, even when they thought I was just browsing, they gave me the time, patience, and info I needed to make the right decision.

And now I have the BBQ setup I've dreamed for over the last 3+ years.

PLUS they helped my wife decided on our outdoor furniture and design choices (I had no idea what they were talking about but she was happy).

I'm stoked these guys are just down the road from me. The best kind of people selling the stuff that powers my favourite hobby. Give them a try!!!

The best customer service I have had in a very long time! Lovely sales assistant fixed my old BBQ hose free of charge and was incredibly friendly and helpful.

This place has the most helpful, caring, attentive and enthusiastic staff I’ve ever encountered. Especially in a store like this where I’m way out of my depth and have zero idea about anything bbq related, they are always there to help and make your experience wonderful. We were looking for a meat thermometer which unfortunately hadn’t come back in stock in time for Christmas (not their fault, just standard Christmas postage time antics) but one of the staff lent us his very own personal meat thermometer! There’s no way youd get that kind of service anywhere else! We are so happy we came here and highly recommend you do too. (To the lovely man that loaned the thermometer, if you’re reading this, I assure you we will bring it back and will be purchasing our own as soon as possible!) 10/10 wish I was an old bbq enthusiast dad so I had a reason to come here all the time

Thanks Darren and co for your quick, can do service and helpful all-round bbq advice.

The guys here were extremely helpful. I was chasing a very unique part for my BBQ and these guys had it on the shelf ready to go. Everyone was very friendly and Darren was especially helpful when it came time to sort out all the complex fittings for me! 5/5 would definitely recommend

Great advice and even better service. Purchased two treager bbqs from tuckers Mona vale (one for my business partner). The guys couldn’t have been more helpful. Better price, service and advice then the next best by the length of the straight!!

Fantastic, helpfully staff with brilliant product knowledge.
Tucker is the best stainless steel BBQ's available.
Forget the rest, buy the best!!

I visited Tucker today after speaking with Darren on the phone about a replacement hose and regulator for a Friar Tuck 4 burner BBQ. Darren was right on to it when I showed him the battered old hose, and he showed me the replacement options as well as the repair options available , as he had a "30 year collection" of everything needed to connect gas bottles to BBQ's. I would have repaired but the wife wanted new so that's what we did.
Darren was great; very good customer service and genuinely interested in getting our needs met. The Mona Vale shop has heaps of quality items from BBQ settings to charcoal, and really is a gem if that is the shopping you are doing. I am happy to refer my friends to them.

The guys at Tucker in Mona Vale are super helpful. They go above and beyond good service at great prices. Could not recommend them enough. Need anything BBQ or gas related, go straight here.

Purchased a charcoal BBQ from Tucker about a month ago and couldn't be any happier with the product or service. Darren was especially helpful and one of the most friendliest people around that is more than happy to answer any questions and he even remembers you by your first name when you return to the store for extra supplies! Now that's customer service! I would highly recommend these guys products and the sheer amount of service that they provide to all customers.

Wow ... if you think good old customer service is dead, you are wrong! Go and see Darren at Tucker Barbecues. I needed some adjustments (and a replacement part) to a Gasmate portable BBQ. I purchased the BBQ elsewhere (online), and needed a local company to help me out. Darren went out of his way to assist me, and wouldn't take any payment! THANK YOU :)