FlyPelican

The staff in both Sydney and Williamtown were excellent. Friendly and helpful, I needed a wheelchair and it appeared magically and was pushed by the same lovely staff. Big thanks to the Ground Staff who were super helpful, and the pilots who were so kind and professional.

Honestly, Have never received Such great service from an airline. When booking tickets and needing to change details they couldn't have been more helpful. Picked up the phone within the fist few rings, spoke to a friendly voice and made it SO EASY. Choose These guys over the big guys. Flexible, Safe and Friendly. Honestly felt like my own private Jet service. Great pricing also!!!

Canberra to Newcastle. Love flying with these guys as you really feel like you are flying. Nothing better than being able to look through to the cockpit and see the pilot and co-pilot doing their stuff as you take off and land. Especially love watching the landing into Newcastle when the jets are about. Always friendly staff and crew.

Flew direct from Newcastle to Adelaide on a Friday night. The flight left Newcastle at around 7ish. If you can gat a window seat you get to see Newcastle at night, really nice sight. The flight took just over two hours and i would happily take it again. The crew were friendly and the flight was smooth. If your happy to take a flight to Sydney and the another to Adelaide then do it. Pelican can get you from Newcastle to Adelaide in two and a bit hours direct!

Honest airline which provides a quality rural air service. I lost an expensive pair of earphones on the plane and when I called up, lost property Pelican had found and kept them for me to collect.

Note that the advantage of pelican is being able to fly low density routes and the planes are small and offer sometimes bumpy rides with with no in air service. I’m okay with that as the flights are short.

So glad Adelaide to Newcastle flights are now available. Quick and well looked after by staff. Bring cash if you want to purchase items!

Great flight from Canberra to Newcastle. Really easy and there were no delays. Bags were off the plane before me. Will use this regularly.

I just had the pleasure of flying on the new Dubbo Ballina/Byron route. The flight was a pleasure and very professionally operated by the Captain and First Officer. I look forward to using this service in the future.

I frequently commute between Newcastle to Canberra and even though I am terrified of the small plane, I will continue to fly rather than train in future because of the unfailingly courteous service I have had in all aspects of my dealings with the company, especially when I had to cancel and rebook a flight at short notice.

Great flight on board water and snacks very professional

Great customer service with helpful and friendly staff, great airline for the price!

Very good flight very happy with them

Great flights

First time using this airline from Newcastle to Ballina.
Quite pricey tickets, cheapest I got was $180ish & doesn't fly that often so plan your trip if planning to use them.
Seats a bit uncomfortable especially if tall, not much leg room.
You can see straight into the cockpit, which gives you a great idea/view what the pilots do.
No other staff, just the 2 pilots.
Was hard to hear the announcement, very quiet & staticy, maybe something to look into.
All and all pleasant experience, ground staff & pilots very polite & friendly.
Flight was delayed but communication was excellent, knew this a day ahead, so didn't need to hang around airport extra hours.

Ballina - Newcastle. The staff were very friendly, the seats were very comfortable with fairly sufficient legroom (I'm 6ft 2), the air con was right on point and I had a great view into the cockpit as well as outside for the 80min flight. The only downside was that the ticket was a bit pricey for what I got, not too pricey though. That and (yes I'm being a tad nit picky here but I just want to give people a heads up) the seat pocket in row one wasn't wide enough to put a magazine in. There also wasn't any in-flight service (the pilots were the only crew on board) , but that was clearly stated on their website when I purchased my ticket. And I was given a bottle of cold water when I boarded.

For a small regional airline, using small (nearly) 30 yr old planes, they do a very good job and they do it well. I'll definitely fly with them again. 🙂🙂