Bakers Delight Carnes Hill

I pre-ordered 2 cheese and bacon twisted and 2 spinach and fetta and when I picked it up the next day, they have mistakenly sold my vege order. The lady who was serving me was regrettably apologetic and offered me a replacement(also vegetarian) and I accepted it. She was even giving me a refund, but I told her, I haven't paid yet. To make up for their mistakes, she gave my orders for free, she was the owner! Now that is excellent customer service 👏!! Thank you.

Bread that is so good and yummy you'll chew slowly and wish you'd go back for more. I picked up some ready-baked pull-apart bread, mini pizza, and an Apple Roll. The family at home loved the freshness and well presented and packed bread.
The lady at the counter was understanding and patient as I spoke a little muffled through the face mask. Also, she had a smile that was not forced, despite the end-of-day fatigue we all share.
Service like this adds to the flavour of the bread and how the customer perceives it.

Fantastic staff..very helpful..i got a pick up and delivery mixed up the other day..i couldn't get to the shop..a staff member went out of her way to drop it off at my front door..thank you so much..great service indeed ..loredana xx

Really good bread, loved the customer service from mia, amazing food , chives and cheese!!!

I just love the fact that when I get sliced sour dough, I can have a big sandwich or a little sandwich, ya know??? Became an adult today and had the appropriate amount of sandwich.

Great customer service

Love this place. Kind workers, and great bread.

Always friendly staff ☺

God bread

Delicious

Their breads are too salty. Please reduce salt usage.

Have got to be the worst bloody shop stuffed my order 2 times then I put a order in a week ago for Christmas and completely stuffed my whole order for Christmas my kids are shattered as they didn't get the order absolutely disgusting and the service wow my 10 year old daughter has better manners if it was one stuff up I'd leave but now 3 times and they even wrote it down ffs the shop needs to go a big franchise like that woe the worst will not even waist my time on this putrid company anymore 🤬🤬🤬

Was told I could get sour Dough for $5 with my free $5 voucher from spending $55, now after I was told to scan my card over 4 times I was to pay $1.90, then when I was going to pay it, they told me to scam again, the worst service AND stuffed me around, so I told them don't worry about it, they can keep it