CBW Auto Body

After being rear ended in an unfortunate accident, my SLK Mercedes was taken to CBW Auto by my insurance company to be repaired. Thank goodness it was. Although the process took some time purely because the extent of damage and waiting for parts from Germany, Tony and the team did an extraordinary job.
They genuinely treated my car as if it were their own. They are relentless in searching for perfection. They take great pride in their work and it shows.
I’m over the moon with how my car looks and feels.
True professionals in ever sense.
Thank you Tony and team. You’re phenomenal 💯

Fabulous organisation- fabulous quality panel and paint work. Could not be happier!!
Enormous thanks to Angelo, Michelle, Tony and team.
If you need panel work or paint work done - don’t waste your time or money taking your car anywhere else. Over the moon with their quality work!!!
Thanks everyone- I couldn’t be happier.

Great job on panel and paint work. Special thanks to Raff in reception for going out of her way to have my car returned to me.
(Posted on behalf of Kathy W)

Thank you for doing an amazing job fixing my car , it's back like new 😊🙏. Everyone were very friendly and helpful. Thanks

Over the years we have had company and private vehicles repaired from several places. Carpenters is the only place We would take our cars. Their workshop setup is outstanding and professional, and their finish is amazing. Not once have we had a single drama with the final finish of carpenters. A+ service, top quality and the best setup. A+ carpenters for all your help! Highly recommend. Wouldn’t go anywhere else.

my Audi Rs 6 was hit from behind by a four wheel drive and looked a little worse for wear. The car was towed to carpenters. when i arrived i noticed a few high end vehicles in the workshop so i knew my car was in the right hands. My wife's car was repaired by a smart shop and i was never happy with the repairs. Danny and Sam were great to deal with they assured me the car would be perfect, they gave me a courtesy car and the repairs were finished before the expected date.
They delivered on their promise The car looked perfect !!! my father was a spray painter and he commented on how good the paintwork was. my mechanic said underneath the car looks like it hasn't been touched.
Great service with second to none workmanship a huge thank you to the team at carpenters body works.

Had a great experience dealing with Troy & team @ Carpenters. My Golf was involved in a minor accident and I dealt with Carpenters & RACV. Troy was responsive, communicated well in a timely manner & most importantly was as concerned about safety as I was. He was also kind enough to loan me a car for the better part of 10 weeks due to a part delay which understandably RACV couldn't cover car rental for that period. Car looked great when I got it back, couldn't even tell there was damage before. Highly recommend the team @ Carpenters. Great work Troy & team!

Thank You to the Team at CBW. My vehicle was taken here for assessment, alas a sad ending for my car BUT the Team were fantastic! Great communication, very friendly and obliging. They kindly packed up all my items that were in the car into a box and had it ready for me to collect. I might add this is also an impressive building. Greatly appreciated. :-)

A big thank you to the team at carpenters, I had an accident in my A class a couple weeks ago which was extremely overwhelming as it was my first accident. carpenters made my life a whole lot easier and put me in a loan car through out the whole of repairs!!
my car was then returned back to me better then new, I'd recommend this repair shop to anyone! If you want great reliable service these guys are your go to!

Danny was Amazing. I had an accident and once I made the call I was so relieved. He sent a tow truck with a loan car to get me out of trouble and once I made my claim I was never stressed. I dropped in a few times to check on my care and I was taken through to see the progress. My car was returned to me 6 weeks later as parts where delayed buy at no stage was I inconvenienced. I was really worried if my car would be repaired well .The quality of the work was amazing. These guys are the authorised repairer for Ferrari at their other shop Luxury Auto Body and they made my Mazda CX 7 like new!!!!! Thanks to Danny and Angelo for really an outstanding job.

I cannot recommend Carpenters highly enough. It all begins with Karen the receptionist who absolutely goes above and beyond to ensure you are taken care of. Both Troy and Daniel are extremely friendly and courteous and Sam behind the scenes also does a great job behind the scene to ensure quality repairs . I could not be happier and would recommend everyone to go to Carpenters if you need your car repaired .

Carpenters body Works did some repair work on my 10 year old
Holden Calis,I was blown away by the results. Incredible handiwork and attention to detail, I had no idea the car could look that could again. Absolutely stunning paintwork and finish, and he went above and beyond in terms of customer service - even repaired a few chips that weren't part of the quote. 5/5 would recommend to anyone.

My 1 year old Mazda CX-9 was hit badly on the passenger side and my husband recommended Carpenters. Carpenters were absolutely amazing from start to finish, keeping me informed along the way, a quick turn around time, friendly staff, loan car and most importantly my car looks brand new again!
I highly recommend Carpenters to anyone who wants a professional service with exceptional service standards and attention to detail.

Picked up my car today and I was absolute amazed. Seriously like new again. Thank you for your service and taking care of everything for me.
Definitely be recommending you.

I recently had my first accident and was refered to Carpenters through RACV. I was put at ease as soon as I arrived. The staff were friendly, helpful and patient with my questions. A loan car wasnt available when I went to receive a quote, however as my car was still drivable I was told I would be called when a loan car would be available for the following week. Their communication was excelllent; i was called when they said they would, and I was able to recieve my loan car when they said i would. Their service prompt and they delievered on their estimated date of finish. I was impressed by the standard of the job and how quickly my car was repaired. The whole process was easy and stress free. My car was even cleaned inside and out, it almost looked brand new!
Thank you!

Just recently took my wifes Mercedes benz to get repaired due to someone hitting her and when i picked up the car it was like i was picking it up brand new from a dealership. the work carried out is flawless and the overall presentation was amazing. Danny and his team delivered and communication is on point. highly recommend using these guys if you want your car looking showroom condition after an accident.

Great service, was very responsive after some initial setbacks due to part delays for my Ford Mondeo, gave me free use of loan vehicle for the remainder and totally addressed every issue I had. Would highly recommend!

I base this review on a recent experience as well as the service my wife and I have received over the past 5 years. The owners and team at Carpenters are driven by a desire to be the best and it's evident in everything they do. Industry best service and old school attention to even the smallest detail. The best.

Carpenters body works is a super professional accident repair centre with outstanding service with a simple process from start to finish.

There professional workshop is outstanding in regards too top quality finishes easily the top 3 accident repair centre in Victoria ....the end result is amazing.

They provided me with a loan car and an exstremly professional service there,s no shop I would trust more with my 2nd most valuable asset my new ford ranger RAPTOR.........:)

Ask for Danny as he will provide you with everything you need with an amazing result at the end alone with a fantastic customer experience you don’t get these days

10 out of 10 guys ....amazing job i only do reviews when I have had a bad experience but i had to reach out to Danny and the team as I’m super happy with my RAPTOR now back brand new like it was before the bingle so don’t waste time it other accident repair centre

Call Danny at carpenters

I just picked my car after having a repair at carpenters body works and could not be more happy with the work they done on it whole process has been completely painless and stress free which is exactly what you want after being in accident Danny provided me a courtesy car to get me around while my car was being repaired and had the car back to me within a week. I would recommend Carpenters as a future Smash Repair Shop.