Australia Post - The Glen Post Shop

Australia Post - The Glen
Visit on 21/10/2022

It is a very pleasant visit to this modern, bright and clean post office. Besides providing normal postage services, it also handles bill payments and takes photos for passport and verification of identity.

Like many modern post offices, it sells stationery, cards, books, small electronic accessories, and small electrical domestic appliances.

Best of all, the staff are very friendly, and I compliment then for for their fantastic customer service whic, if possible, I would score them higher than 5 stars.

Corina was a legend helping me lodge my passport today! Great customer service and was very helpful and got the job done quick and made it very easy for me! Good people :)

Excellent service, got my working with children check done here today without any hassle. Very efficient and pleasant front desk staff they have over there . . . 👌👍

Wanted to say a big thank-you to Melissa and Corina who spent quite a bit of time assisting my blind client with her enquiry re free postage. A previous method of providing this free service has changed and Melissa investigated and followed up during a subsequent visit and refunded the cost of the Priority Postage. Both were kind and professional and it was greatly appreciated.

Amazingly helpful staff!

Back again today to get my signature witnessed on some documents. Once again, helpful staff and friendly service, not just for me, but what I observed with others.

What is it with some people giving bad reviews? Are you rude to the staff? Do you react adversely if they advise what you require is not available or has increased in price? I am bewildered!

Thank you Maria for being so kind. After a rough week the kindness of Maria was able to bring a smile on my face. Just goes to show you never know what people are going through so just be kind.
She was also helpful in reminding me to use my auspost account for discounts

Just visited there at 4:35pm on 24/05/19 and as soon as I joined the line, Melissa immediately came up to me to assist me, and I was in and out in 1 minute. She was so friendly and attentive, and I really appreciate the efficiency and ease of service. Thanks so much, Melissa!

Actually, I am not sure why "the older lady" is being so badly reviewed, I found her to be absolutely divine and helpful. I cannot understand for the life of me how that person could be labelled, she may be perfunctory but she is helpful, assertive and professional, I think she is absolutely divine. I love the service at the Glen #australiapost

In my experience, this post office has a better standard of customer service than the other nearby post offices.

Be it applying for a passport or sending an overseas parcel, they were patient with me even gave me suggestions on how to do it better (in other words: cheaper), which I appreciate.

Had a great experience here during the Glen renovations. Fran made our passport applications a breeze. She was friendly and efficient, and was happy to correct our mistakes.

Very good Oz Post. Special thank you to Voula who is always so helpful, efficient and friendly.

After terrible service by a delivery driver and from the Syndal LPO, Alex from Glen Waverley was super helpful, identifying that somewhere along the line, the system (including employees) had failed. Thank you, Alex.

Shoutout to Voula! She was soo helpful, I regularly post parcels and she helped me out with amazing tips! Thankyou thankyou thankyou!

Busy post office but the ladies who work there are very nice, helpful, and patient. I have been here many times and always got all services i needed and smiles on top.

Can I just express my GRATITUDE to this team!!! They always help me when I'm posting out parcels and go out of their way to show me how to pick parcel bags!!!! This team is such a joy!!!! Well done Guys!!!!!

Most helpful and friendliest staff! The Glen post shop are champions and you're losing out if you go anywhere else.

Yes I was there yesterday to pay my vodafone bill the staff were brilliant & very cheerful & so helpful will be back again ALL GOOD THANX AL...👍

The photos got left at the shop due to unavoidable reason

they sent it to my address

thanks

Always love going to Australia Post. Most of the staff are friendly and cheerful and more than competent

Everytime I go to this aus post store at the glen the staff here are super friendly and helpful.