Australia Post - Elsternwick Post Shop

Went in to complete some passport documentation and got all the help I needed from Miriam who was so friendly and kind. I hadn't sent this kind of documentation before and she explained everything clearly without making me feel like I should know how to do any of it, as I've felt other times sending tricky items at other post offices. Thank you Miriam!

Honestly, the service was great. I went in to get my passport photos done and the process was fast & easy. Maybe I timed it right, but Nury who served me was fantastic.

Not entirely sure why there are so many negative reviews. I’ve had only positive experiences with the staff there being some of the friendliest people. They are conversational and kind.

Very smooth and quick process to get passport photos done.

You need to update your post office collection slips, the hours are in correct. Came at 1pm on Saturday (slips says open until 1:30) and it was closed. Slightly inconvenient

I was served by Mary for my passport application which was quite complicated. She was professional, patient, retook faulty photos and bent over backwards to help me and made a call to the Passport Office for me to check something. The process was lengthy and she did not get stressed by the long queue. Thank you so much Mary

I visited your branch today looking for a specific mobile phone. I was assisted by Mary who was super-efficient, friendly, and helpful. Despite the shop being busy she did her utmost to assist me. She is an asset to your business !

Very crowded today; long queue to get in, but good staff doing the best they can.

Have been a regular visitor since the first Covid lockdowns and ever since. The staff are always very busy but they're always friendly and cheerful

Very good Post Office. Very Fast and attentive and very friendly, the only thing that I would wish is that the PO Box Collection Centre to run from Opening to Closing Hours (5PM Weekdays)

Such lovely staff working this morning. So helpful and friendly.

Noury at the Elsternwick Post Shop was amazing and super helpful, engaging and made the whole experience pleasant, a stark and refreshing contrast from the team at Elwood.

Such a pleasant experience every time I visit. All staff are super friendly and have always gone above and beyond to help me with any queries I have. Thank you!

Excellent customer service provided for lodgement of passports.
Could not have been more helpful.

Very helpful, sent letters and Western Union and all good.

Great Post Office.. Always friendly service...

Very friendly staff and happy to accommodate.

Get service with a smile.

Very good customer services

Friendly and Helpful service.