Heidelberg West Medical

I have a deep appreciation for this medical clinic. The receptionist team exudes professionalism and friendliness, the pathologist is remarkably kind and gentle, and despite the nurses and doctors being busy, they generously took the time to attend to me promptly without prolonged waiting. Throughout my stay in Melbourne, whenever I needed to see a doctor, including routine check-ups, this clinic was my top choice. The entire staff consistently displayed a commendable blend of kindness and professionalism, earning a well-deserved 5-star rating for their dedicated efforts in advancing healthcare services. Exceptional job!

I was very happy with my experience here. Staff were kind and welcoming. I didn’t have to wait long and Dr Gale was patient and listened to all my queries. Recommended :)

Dr. Maliza is a pleasure to meet. She is empathetic and knowledgeable. She takes her time and is very efficient.I feel very reassured during Medical consultations. Thank you for the opportunity to offer her this feedback.
Maree.

I am not a patient at this clinic but got caught out when another clinic let me down for an urgently needed covid vaccine.
Reception was polite and courteous, nurse was exceptionally good, I didn't feel a thing, and doctor who was doing some sort of welfare check was very kind.
I'm actually surprised at the good service I got.

Dr Jeremy Gale is by far the best GP I have ever had! He is so friendly and kind and really cares for his patients. From the nurses to the reception staff, everyone is lovely. I'll definitely be keeping this practice as my doctors clinic.

Great service! The staff were responsive, well informed. The doctor I saw was amazing. He listened, explained what I needed to know, explained the pros and cons of treatment. What more can a patient ask for ?

Dr A. Karem Dabash is now my regular GP. Not only is he an amazing doctor, he is also a compassionate and empathetic human being. We need more people like Dr A. Karem Dabash on this planet.

Dr Kumarasinghe was very approachable , pleasant and polite . Explained everything in detail , clarified all doubts and very helpful

Very friendly and helpful reception staff.
Doctors don't rush through your appointment. Will definitely recommend them

Friendly reception staff...prompt service...good communication with treating health professionals...a positive experience.

Telehealth appointments run pretty close to time. Staff are very professional and friendly, as well as attentive and caring.

very professional and better than I had expected - the staff were great and happy to help

Dr Meliza Roflo is a wonderful doctor. Her care, compassion, patience and attention to detail is amazing.

I am in Melbourne on a short leave from work back in NSW. Dr Joseph is great as I only see him every year without any hassle. Great care provided in his service.

Dr Saliya Kumarasinghe has been my doctor since of late. He is well experienced and discusses your issues clearly and explains well. The reception staff are professional and welcoming.

A wonderful, welcoming, professional practice which took care of all my needs including GP care, nurse care and pathology testing.

The nurses had a beautiful energy that put my 19 month year old at ease and he didn't even cry when they gave his injections. Reception staff are accommodating and the doctors we have seen were lovely. We will make this our regular doctor :)

After seeing Dr Joseph Phillip, he made me feel very cared for.
I had not seen him in a year, yet he was so personable and helped me to achieve all that I had to and beyond, in just 1 appointment.
He is a very competent doctor and I respect him a lot.
Thanks for your help 👍

Love Dr Karem. He is so good with kids, and very thorough

Appointments run to schedule and Dr provided specific immediate advice while also following up a future plan.