Burtons Estate Agents

Rachael and Shelley manage my investment property and are an absolute pleasure to deal with. Since signing with Burtons they have been nothing but friendly, communicative, efficient and helpful; and have managed some complex situations without passing any stress onto me.

Rachael and Shelley have been great at managing my property, always making my life as easy as possible, communicating clearly and addressing issues quickly.

I’ve also spoken to someone who has rented off them and received a similar positive experience as a tenant.

I would recommend Burtons to manage your property and, if possible as a renter, to lease from them.

I'm writing this review during what is a nightmare experience with another real estate agent and landlord in a new property, only 3 months after leaving a property that Rachael managed at burtons for me during my tenancy.

Rachael was always professional, quick to respond, efficient and courteous. She mediated any issues i had quickly with the landlord and responded with a timely manner. Qualities you likely take for granted until you experience the complete opposite.

If you are a landlord, i would choose Burtons to manage it, and if you are a renter, you can have a sense of ease here. I highly recommend the great job that Rachael and these guys do.

Rachael Hammer at Burtons Estate Agents took over managing my rental property and secured a tenant within 3 weeks.
My previous estate agent was unable to lease my property for over 7 months.
Rachael is very pro-active, professional and communicative.
I would highly recommend Burtons Estate Agents
A job well done!!!!

ennant
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Our investment property is managed by Rachael Hammer and she has been incredible. You don't know how good/bad a property manager is until you really have to rely on them, and over months of water damage issues with our property (during stage 4 lock down as well!) Rachael has been nothing but helpful, patient, super responsive and has helped us in dealing with OC, insurance companies, contractors etc. We also purchased this apartment from them 3+ years ago and had a great experience then also. I noticed lots of mixed reviews below, in service industries the company name doesn't seem to really mean anything, its all about the people you deal with and our experience with Rachael has been excellent.

We recently settled on an off the plan unit in Prahran. We are based in Sydney. Due to Covid restrictions we were unable to come and do a final inspection before purchase. Rachael was able to do this for us and has been amazing in her dealings with us, especially whilst Victoria was in lockdown. She has been responsive to calls and emails and I have found her very professional and experienced in her dealings with me and her knowledge of property management and the area has been nothing short of fantastic. No request was ever too much trouble. She has secured a quality tenant who has just moved in and I am confident her high level of service and responsiveness will continue. I would have no reservations in recommending Rachael from Burtons.

Lovely to deal with all the stuff of the agency. Professional, quick communication and friendly.

I want to thank Jack Roberts for his advice and professionalism during the search and purchase of our new home in Port Melbourne. Jack had incredible product knowledge, attention to detail and his communication skills were excellent. My partner and I look forward to settlement in the coming months and working with all of the Burtons team during the coming months.

We purchased an apartment through Burtons and we were very happy with the entire process. We found Shane Budak was easy to deal with. He is a genuine, very professional, helpful, knowledgeable and extremely responsive agent. Shane has always been available to assist at all times! Thank you very much, Shane, for all your hard work you provided to us! You made our purchase an enjoyable experience. I would highly recommend anyone for Shane's Burdak real estate services.

Rachael is a great and super helpful agent. I initially made a big error when looking at some apartments and she helped me sort it all out. The rental process has been straightforward and smooth. Would recommend

We bought our apartment through Shane who we found extremely helpful. He communicated well and quickly built our trust in him. He always delivers to commitment. We would happily buy through Shane again and would recommend him to our friends and family.

This is the second apartment I have bought in this area and the process from beginning to end was trouble free. Lukas and Shane have been a pleasure to deal with... proactive, responsive, and always taking my best interests into account. Professional service all the way! Mind you I always deal with people on the basis that "you harvest the seeds you sow."

i've had the opportunity to work with the agent Rachael Hammer because a very good friend of mine recommended her and its being fantastic! she has been comitted and keeping me updated about everything. In only 1 month she closed the deal for me with great results. Highly recommended!

Rachael is an excellent property manager, I can't recommend her highly enough. Professional and responsive, nothing was ever too much and she was always willing to help with any issues throughout the tenancy.

Just wanted to say a HUGE THANK YOU to Shane Budek, who has been instrumental in our purchase of an apartment on James Street. He's been efficiency plus, always sensitive to our needs and has a relaxed caring approach, coupled with a commonsense understanding of our requirements. He's always responded be it via email or phone every time I've had a query or request and has gone out of his way to be helpful. I'd deal with Shane anytime, time and again. From one phone call, even my conveyancer said 'what a lovely man'. Thank you Shane for all your time and service. I'm super happy with where I live and was happy to go into this sale with you, with my eyes wide open. Cheers :) Jen

I have recently purchased through Burton's and I have found Lucas and in particular Shane outstanding to deal with. It's was the biggest transaction of my life ,Burton's gave me sound advice and the comfort I required in selecting the best property for me! Thanks guys great work!

Have been really happy with the support and direction from Burtons after the purchase of my first home. Shane has been very helpful. Despite the fact that purchase has been processed he has still been assisting me with any enquires that I may have.

Charlotte G. is an excellent agent and property manager that deals with all queries and requests with great haste and professionalism. She goes above and beyond to assist her respective tenants. I highly recommend her and the agency.

Rachel Hummer has been fantastic with our rental always there when we needed to contact her never hard to reach by phone always had our interests in mind can not say enough great things about her would differently recommend her