Vodafone Business Centre

Met the kindest and most professional person - Joe. He is such an asset to Vodafone. I was able to get all my questions answered as a first time Vodaphone customer. Definitely a superstar with exceptional service and customer care of the highest standard. Went above and beyond. Give Joe a salary raise!

I have recently come across from Optus and I am so glad I did! I had a issue with my phone the past two days where I couldn't unlock my device. I was out for breakfast in South Melbourne with friends so I just walked down to the Vodaphone Business Centre in Port Melbourne and the guys there were AMAZING! I was so impressed at the level they went to help me, make me comfortable and find a solution to my problem. Cesca in particular is just MAGIC! She went above and beyond! As I had no wifi without my phone I couldn't access apps or even google maps to get around so she wrote out directions for me to get home and into the city. Then as it was going to rain she booked me an Uber on her own personal account as she didn't want me walking in the wet. Just outstanding service! Thank you! It doesn't get better than that.

As an international student i was amazed by the quality service given by Lisa and Trent from the Westall Fountain Gate shop. Thumbs up guys!!!

One of the best friendly staff

Great customer service

Very pleasant

Excellent

Worst network ever, always dropping out, never resolving the issues, always lying about NBN issues in your area (wherever your area is) or presenting some random B.S fix that works for a day, then recurring the next morning. Absolutely not recommended.

One star as not possible to give this company a zero.

Absolute waste of time and money - Attend retail store to assist with change of provider due to lack of coverage to be informed “customer service” is only available via phone. 10 days later, 6 follow up phone calls, totalling 5 hours of wasted time and immense frustration the issue still not rectified!!

Numerous promises made and not delivered on. Constant holds and transfers as no-one will sort these issues out. Misleading plans and billing with hidden costs and requirements for direct debits.

Products apparently “shipped & received” but never received!!

Phone representatives states they will call you back and never do and then do not update case files, so back to square one.

Be warned!!! I can’t recommend to stay away from this “company” enough.