O'Reilly Auto Parts

This frigid cold got to my car battery. Upon arriving the cashier greeted me and asked me if I needed any help right away.
Mike was appointed to help me. He was informative, concise and very helpful. He even checked and changed the battery, which I was very grateful for.
This is an auto part store I would highly recommend.

Came in for wiper blades and learned from Greg that I have a European style blade so the ones I had previously purchased wouldn’t work (unknown to me), he helped me to order the correct one and made sure it would arrive in time for me to take a trip. Great service!

The manager was very helpful and found exactly what I needed in a timely manner. He even offered to install it for me. It was so nice to see that quality customer service is still around.

Came in for a headlight bulb, and Rodolfo was super pleasant at the desk, kind enough to take the old bulb out, install a new one, and offer some expertise on another product I was looking at. Really just a splendid, painless experience.

Sam was super helpful and informative. He went above and beyond with his customer service! O Reilly, this guy deserves a raise if anyone ever did - hope you get one, Sam!

O'Reilly, and more specifically Rodolfo, helped me out of a real jam on Christmas Eve. The battery went dead on my vehicle that afternoon. After successfully jumping the vehicle I drove over to O'Reilly at about 4:15. They closed at 5 pm, and it is a holiday, but Rodolfo sold me a new battery and installed it for me in very frigid weather. This was not a trivial install as there are quite a few plastic parts that had to be removed and the battery squeezed into a tight spot. Rodolfo managed to do so without breaking anything in the frigid weather. I am very grateful for this exceptional service.

An almost bad situation handled perfectly. Went to get a free battery test that they offer. My vehicle was starting funny and I thought the cold was playing a factor but wasn't sure. The employee, (who's name escapes me) brought out the test kit. Not sure if it was the kit or my vehicle, but my vehicle died right after the test. The employee proceeded to bring the jumper kit out, but it was dead. By this time, I am highly upset l, but honestly couldn't blame anything on anyone because I wasn't too sure what the problem was to begin with. The employee spoke with another employee and disappeared for a minute. He came around with his own personal vehicle to help jump me. (Side note: it's about 5° degrees outside.) 5 minutes of jumping my vehicle, nothing. 10 minutes, nothing. 20 minutes, nothing. When I tell you, this man exhausted all his battery just trying to get a bit a juice in mine! And finally around 25-30 minutes, bingo! My car started. It wasn't the battery, but the starter. And yet this man took personal care helping me with his own personal vehicle. And never gave up after multiple tap outs from me. Thank you so much for this personal touch! I will be back!

They took our old batteries for $10 credit each

I have stopped in several times for different needs/issues and Jonathan has helped me on most of those occasions. I just want to give a shout-out to him for his awesome service and super friendly attitude!!! Thanks so much!

The customer service here is fantastic! I had a stripped screw stuck in my license plate and Greg not only helped me find the parts to fix it but also guided me through the process. Can't recommend them highly enough!

Driving around one snowy night and my wiper started coming apart. Stopped somewhere else to buy the blades, didn't care for the way they do business so I decided to go up the road to O'Reily. I go inside and this kid starts to help me. He looked up the blades, gave me choices, and then went down the isle and grabbed them. I was pretty impressed! But the kid goes even further and puts them on my vehicle. I've been to parts stores hundreds of times and I expected to be told what isle the part was in and I was prepared to install them myself but this kid did everything. I just stood there like a slab of meat with gloves and paid for the stuff.

The moral of the story, here, is that I had a not so good experience at one place and then I come here and find that some kid knows how to run a business better than corporate American suits. So if O'Reilly wants to hire people like that, I'll spend money there all day long.

I went in to get a replacement headlamp for my SUV, which seemed like an easy DIY install instead of going to a service center/dealer and paying $$$. However, I wasn’t sure which lamp to get so I got Derek the manager to come out and look at my car, pick out the correct one, check out AND he installed it for no charge in less than 5 minutes.

In today’s world where customer service is nonexistent, I couldn’t be more satisfied. I left with a smile on my face and money saved in my bank account. I’ll definitely be back.

Went to get some fuel injection cleaner and as I was about to leave the parking lot. My car had a flat tire. The workers were really nice and helpful. They were able to get my tire up and running again. I would definitely recommend going to this place for all your mechanical needs!!! Great staff at this location!

Friday of Labor Day weekend, leaving town after work and my headlight is out. Ran over here on my lunch break and got helped by Dakota the manager. Super polite, helpful and efficient. I was out in ten minutes and paid half what I paid at the dealership for the same service a few weeks ago. This location has earned itself a loyal customer.

Brayden (please correct me if Im a bit off on the name spelling!) was so helpful. My key faab died at a local hotel. He tried to help me trouble shoot getting in my car. I needed to uber in, my phone died which interfered with my uber back.
He went above and beyond, knew who I was when I walked in based on our phone call.

Great positive personality. So humble, friendly and confident. Made a good day out of one that could have been terrible.

Tony the assistant manager went above and beyond to help me with a couple of issues with my car. He was innovative, caring and knowledgeable and I really appreciated his assistance.

Just wow! Give Kenneth K a raise! Thank you so much for the help I recieved tonight. There was snow and wind and a problem with my windshield fluid hose and you fixed it!!! Not only was it fixed enough to work , it was done cheaply and quickly. Gave this lady peace of mind to travel back the 3 hours the next day to home. Priceless. Definitely shop here people!

I stopped by today to pick up an online order, and after biking 10 miles to get there, I realized I had the wrong location. I literally was about to cry with the thought of biking to the other location (it was 90° and super humid) thankfully the guy who helped me out, I think his name was Mike, said he would go pick up my order for me and bring it back to this location. He literally saved my day! Such amazing customer service!!!

I would like to commend two of your staff, John and Breyden, who went the extra distance to make sure I had the right part with the right features and were looking out for me with price and availability taken into account :-)

All good!! Plus,they have the receipt on file using your phone number.
What could be better than that? And,the personal is away helpful.
One person actually put in my headlight bulb!!
Another bonus.. you will receive a coupon for $$ off on an order in the mail.