OfficeMax

Such kind staff and great customer service. I submitted an order early in the AM online and showed up 5 hours later to request an extremely quick turnaround for a print job. Without hesitation, a kind young guy stopped what he was doing to take care of printing my documents within minutes. I own a marketing and communications consultancy for small businesses and nonprofits and will be returning to the Madison West Towne location for print jobs in the future.

Consistently friendly, knowledgeable staff always willing to help me. Store is orderly and clean. I like shopping here!

I find the store clean, quiet, and organized. The associates are helpful and show me exactly where the item is located that I inquire about. The check out associate is skilled in customer service and his job and makes checking out efficient and a good experience. I usually find the supplies I need at Office Depot over other retailers.

Highly recommend shopping here, the staff is knowledgeable and friendly. Office Max is organized, and I was able to find everything in one stop! I will continue to shop here! Thank you!

In a word, Madeleine. I'd hire her in a minute if I wasn't retired and still in business. I was in line to have some printing done--the person ahead of me was slow and unorganized and Madeleine was patient with her and cognizant of me. "Did you just have something to pick up?" In other words, is there a way I can help YOU while helping this lady. "No, I was dropping off a print order"--then I started thinking, 'oh, I need this and that and went all over this well-stocked store to get my items. Upon return, Madeleine uploaded my file, suggested a paper to use, printed a test sheet and then executed the order while I waited. I assumed I have to drop it off and come back like I've always had to do with the store I USED TO USE over on Whitney Way--Office something or other. Pleasant, effective, efficient and precise. So nice to see dedicated people in this day and age of people choosing not to work.

Great customer service and help with printing my invitation cards. Thank you!

I came in with a duplicating job and Logan, the general mgr, was wonderful. He made sure my job was correct and well done. When I came in again, he remembered me and helped me so much. I just had a hip replacement and needed to sit down so he took over and made sure my job was OK, Service above and beyond.

The selection of printers was not great when I went to the store (not much anyone can do about the supply chain problems), but the employees (Lori and Aaron) were very helpful in locating and recommending suitable printers for my needs. They were very knowledgable about the products. They seemed more interested in helping me find what I was looking for than just making a sale. I appreciated that.

Logan provided exceptional customer service today and I want to commend him for it. I was looking for a product and after some research he shared that unfortunately Office Max does not currently offer it, but found me a link to the product directly from the manufacturer.
I will be back!

Great place to buy office supplies, excellent customer service.

Logan descalated an angry customer with professionalism. Logan also offered us a discount because we called ahead for a product to see if it was available, however it was sold out when we arrived. Logan is an awesome manager. I will definitely recommend anyone searching for office products to go to this store specifically.

TC was there to greet me as a cashier. He was also there at check out. Another associate was helpful in my selection of copier paper. A great team!

OfficeDepot OfficeMax at Madison, WI is the place to go for all your office needs. Staff is five star and we were treated top class. Loved it!

Been shopping at this location since I moved to Madison five years ago.

Purchased many office items (for personal use) at great prices. A great range and selection of items.

The help I've received from this store's associates has been invaluable. They helped me save time and money.

Quality products at a reasonable price. Convenient locations in the Madison, WI. area. Also has a nice area for large printing needs of copies & laminating service important documents like insurance cards, passport copies, etc.

We had a wonderful experience working with Lori to print a custom designed Madison pamphlet we used in our wedding gift bags. She took the time to make sure they printed exactly how we wanted. Her level of customer service is something everyone should strive for. We can't thank her enough & the end product was perfect!

Very helpful staff, if I can't find something, they take me to the isle where it's found, the prices are good, and they always have what I'm looking for in inventory. How can it get better?

I went to purchase an office chair and there was a great selection to try out. Quality chairs and I found one on sale at a very affordable price and ended up buying two. Great customer service efficient check out.

Great supplies at a reasonable cost. Terrific employees. Very knowledgeable.

The customer service people including cashiers are consistently helpful and friendly. I go to Office Max which is farther from where I live than Office Depot primarily because the folks at O.M. are consistently friendly and helpful.