Cross Plains Motors, Inc.

I can't say enough good things. I'm a part-time van-lifer traveling in a converted ambulance, a big diesel International 4300. I broke down in Cross Plains. Chester came and took a look and had me diagnosed in 10 minutes. I limped my truck the few blocks there. Chester ordered the part I needed and had me up and running the next day. Cost was more than reasonable.

He squeezed me in and got me back on the road. Super competent. Honest. Reasonable. And beyond kind. Just a great guy running a quality and honest shop. I will drive the extra miles to make it my regular garage.

Chester replaced some parts on the front end of my truck for way less than the other guy in town. Did an excellent job. My wife took her SUV in to him for an oil change. $30 less than the dealership. I had my oil changed in my truck yesterday and was charged $30 less than the other guy. Very impressed with the work and value. Won't go anywhere else.

Chester is someone that really cares about his customers and the work shows. Highly recommend getting your work done there.

Excellent experience with this shop. Work was done well, prices were fair, and Chester [the owner/manager] has to be one of the most honest and helpful people in the industry. As a manager of a semi-truck repair shop, I highly recommend CP Motors to anyone looking to have work done on their car.

They are a small business so it sometimes takes a few days to get an appointment but they always do a great job. The only people I trust with my vehicle.

Chester runs the best shop I've found. Like most, I feel like I've been jerked around by a lot of mechanics but Chester's main concern is keeping his customers happy. Vehicles are insanely complex so repairing them is never straight forward, but I'm very happy with his ability to solve problems and his genuine interest in my satisfaction.

After having my transmission go out on a large work truck on Highway 14 Chester and Ginger came highly recommended. I found them to be extremely honest, skilled, and pleasant. Even though they are located about 30 miles from my place of business, I am driving my vehicles to them in the future for maintenance and repairs. I could not recommend them more highly.

Very friendly, down to earth folks at this shop. Chester is a wonderful guy, and his associates are friendly as well. Straightforward, no-fluff, ask for repair or to replace a part and you get it. Class act all around!

We've been taking our vehicles to Cross Plains Motors for the last few years. Mostly for routine maintenance, but our most recent interaction was next level excellence and we'll be a customer for life. Our Nissan Altima had a lower control arm rust through. Thankfully it happened while parked in our driveway. Chester made a house call to see if it was drivable "enough to limp down the street" to his shop. It wasn't drivable, so he picked it up the next day. He ordered the parts for the rear passenger side, and then communicated with us about the rest of the undercarriage and it's state. It was his recommendation to replace the passenger side too. All fine and good, right? Well just as he's about to make the repair, he checks recalls and finds that one exists for this specific issue. He calls us with the exciting news...shares that he made an appointment with the Nissan dealership for the following Monday and that he'll tow it to the east side of Madison himself. He saved us close to $1000, communicated with us several times through the process, recommended makes of cars as we plan to trade the Altima, and is just a friggin' delight of a man to work with. Chester, thank you for your communication, thoughtfulness and professionalism. We're so pleased and thankful for your excellent work.

Strange noise suddenly. Turned out to be cool spring breakage. Chester took my car and in less than a day had both potentially life threatening fixes done the same day. Completely accurate estimate. So thankful.

We have had our cars serviced here several times. Ginger is great with scheduling and Chester does great work at a fair price. They are both terrific people to deal with. Highly recommend.

Finally, an honest hard working local mechanic that wants to see you again when you need help with your car. I just had my transmission lines replaced. A horrible job at best on an older car. I was quoted $730 at a repair facility near Costco in Middleton. I felt that was a huge rip-off. Cross Plains Motors, a modern, new, hometown facility, did a very professional job quickly and efficiently for $310. They are located at 1401 Bourbon Road in Cross Plains. Ginger works the counter and was very helpful and friendly. I discussed the problem with Chester the owner. He offered a lesser expensive short term repair and a long term complete repair. I opted for the long term complete repair. Phil did the work. It was my first satisfying experience with a mechanic in years. I used to do all my own mechanic work but at 70 I just can't get under cars anymore. Glad I found these people. I highly recommend them.

I moved to Madison a few years ago and had to find a new mechanic. A friend said they went here so I took my car here as well. I've been taking every vehicle I've owned since here. They always do great work and are always willing to answer any and all questions. Although usually be prepared for a 1-2 week wait because they are usually pretty busy. Prices have always been great and once they have your car they seem to fix it pretty quick.

Really awesome place. I typically do all my own work that I can on my vehicles for many reasons but I trust these guys 100% to do it. You get top notch service and respect from these guys for you and your vehicle. It's really nice having someone you can trust to do the work.

Chester and Phil are highly knowledgeable with automotive repairs and service. Not uncommon for parking spots to be at a minimum here, I highly recommend them for all repairs!

Chester has always had my best interest in mind when recommending, preparing for repairs. Yesterday he dropped everything to come when I needed help. Thank you!

Chester was kind, prompt, and very competent. We highly recommend his services!

Chester is very honest and thorough! He has earned our family’s trust and business!

Chester is there for you when you really need him. Always extremely happy with his punctuality, kindness, work, and price.

Always awesome.been going there for years.thanks Chester!