Bill's Towing and Auto Repair

Thank you Cody for coming all the way up to dells to help us and bring my kids and me to our house in waunakee, and be able to fix our vehicle all in one day without scamming us like the last company tried in the dells! Thank you so much!! This company is a life saver!!!!😁

Bill's Towing and Automobile Repair was a great experience from the time needing their service and the care they provided my father during a rainy, foggy and dark evening. They were timely and patient with him and that was priceless. Ron was helpful the next day when we picked up the vehicle. Thank you!!!

Heroes!
Bill's was able to tow my car when the insurance company could not find anyone who could!
Tracy is my hero for helping figure it out and was great on the phone.

Awesome work by Ron! Dad's car went off the beltline on a really bad foggy night. Ron was as gentle as Santa delivering our gift back home! Thanks again, Ron, and Thank you, Bill's Towing for being there when so desparately needed👍🏾

Required a tow after an accident. They arrived quickly, provided quality service, and got my car and me to safety! Appreciate the driver friendliness and willingness to make sure I was OK. Highly recommend!!

Very professional service. Was able to pick me up within 30 minutes. Great customer service!

They were so helpful and accommodating! I needed to be winched out on a Sunday night, and they were available and extremely helpful when no one else I called was. Would highly recommend!

Needed a tow following an accident. Bill’s arrived within 15 minutes. Very easy to coordinate with my insurance. Special thanks to Flip, who was extremely friendly, courteous and helpful when I showed up at the shop to retrieve personal items from my car.

Stored my vehicle inside, very professional and kind workers.

Second time having used them and both have been pleasant experiences (given the situation) the driver has been personable and professional as well as being within the time frame given if not less.

Absolutely amazing service. We have AAA and waited 4 hours with no response and started calling around. No one would take the job since we had a flat tire on the driver side on a large fifth wheel. They showed up within the hour, replaced our tire and then pulled through when I had a different tire blow out less than an hour later(same camper). If you ever need road side assistance in the Madison area with a camper/trailer/rv you should absolutely call Bill's. I wish I called them first. THANK YOU FOR ALLOWING ME TO GET HOME SAFE(even on a Sunday)!!

Awsome and top notch customer service and reasonable pricing!!

Flip was very helpful. Answered my questions and was nice guy. Also the young man that towed my limousine the night of the accident was very nice and gave me a ride in his tow truck so that i could get back to family and friends. The whole team was very helpful

We were traveling from out of state and had car problems. This also happened to be the day before Thanksgiving at 5:00 p.m. After having our great State Farm Agent arrange this tow, we couldn’t have had better service. Bill’s arrived before the ETA given and the driver was super friendly and sympathetic to our situation. He even talked to the dealer we were towed to in order to make sure our car was parked safely until the day after the holiday. Highly recommend this business!

I had to use my roadside assistance for the first time tonight. Bill’s Towing in Middleton was sent by my insurance company. I am beyond impressed with the overall experience! From the rapid response to my location to the friendly driver, I give this company 5 stars! It was late, raining, cold and I had my kids with so I appreciate the ease of it all!

I was not able to be present for the tow so I arranged it through dispatch who was extremely friendly and helpful. They showed up on time (confirmed by my mother in law) and dropped the vehicle off promptly (confirmed by my shop). The driver was kind enough to personally speak with my shop and make sure they got my key. The whole experience was great and really helped me out in a tough spot!

This morning my car was sitting in my driveway with a dead battery and in need of an oil change, anti-freeze, and a few other details. I called Bill's and was very pleasantly surprised that my car could be picked up within about half an hour; I had it towed rather than jump-started because of the anti-freeze. The manager called me to give me an estimate, the charges were exactly as quoted, and my car is now back home with all of the needed work done!! Thank you so much to the staff at Bill's, the three people I spoke with were all friendly, helpful, and clearly in tune with their customers' needs.

My car got damaged from the Madison Flash flood and my insurance company called an extremely nasty towing company due to the timing and backlog and who did not come through. When they called Bill's, Bill's called me right away to confirm my number and took my instructions about calling ahead of time to heart and was great at communicating. The driver Kyle was also extremely nice and helpful in getting my car where I needed it.

Very happy with Bill's Towing. We came back from sabbatical to find the starting battery on our all-electric car was dead (although happily, the main battery was in perfect shape). We had never even realized we had two batteries, so we didn't know what was going on. We called Nissan., who sent Bill's Towing over. They arrived Instantly, quickly figured out what the problem was, and figured out how to fix it. We were able to drive off in the car about 25 minutes after the tow truck first arrived. Very impressed with the service -- especially since the technogy is new to all of us, it was a relief that the driver was willing and able to figure out how to solve the problem!!! Very grateful.

Got a flat tire and the factory jack broke and my vehicle was stuck. This happened on a Saturday. Called the first four roadside assistance numbers that pulled up in the search. First two went to VM, then called Maurice and Sons. Guy was at the grocery store and told me he wouldn’t be back for two hours. What a joke. Called Bill’s, they had someone out to me in twenty minutes, back on the road in 25. Fast, quick, and professional. The dispatcher called back to make sure we were ok and to let me know help was on the way. Ron the service technician was fast and professional. They also have a great tracker app that shows where to truck is and how soon it will arrive. I now have them saved in case this happens again in Dane County. If you need help, call Bill’s!