O'Reilly Auto Parts

Super helpful fellas willing to go the distance for your satisfaction I went in on a Sunday morning. Needed replacement battery for my key fob. After 2 batteries and fob still not working the counterman suggested my key fob wasn't going to work. I went to the dealership the next day and sure enough my key fob was shot.

They always seem to have what we need.
It was really nice that a employee put on a windshield wiper that I bought . I explained to him that I had no one to help me. He was very nice and came out of the store and put my wiper on for me.

Pete the store manager is awesome!! Great customer help and friendly service! Nice location in Pacific Mo off highway.

You know it's a franchise and as such the only variable is the staff and this shop has a great crew. I bought a car battery (good price) and the sales guy was very good about installing it for me. He was just real good about helping me out. I'll be back many times I'm sure.

Big thank you to the 2 gents who helped with my battery today! So greatly appreciated!!

Had the parts I needed and was quick in and out. Great job.

Pete was amazing Manager, he didn't give til he found the correct parts for our Motorhome AC! If you need assistance or auto parts go by and ask for Pete!!

I go here for a lot of maintenance materials for the vehicles, & I tell you that they have taken good care of me.

Great folks. I go here for all my parts and tools. The staff is very helpful and never makes me feel like I'm bothering them or wasting their time. As a veteran they always give me a discount for my service which makes me feel good about them and me. If I have bought the wrong part and bring it back to exchange they never quibble about it. I had to bring back three voltage regulators each of which was my fault and the wrong one. They laughed along with me tried to help me get the right on and did in the end.

Barely made it there without my car dying. Needed a new battery!
Matt got a new one put in at fair cost so I also got new windshield wipers. Lol
Matt was a delight to work with and we chitchatted about cars while he installed my stuff.
Car ran like a charm with new battery.

By far my most favorite O'
Reilly's! These guys were very attentive to me and guided me through the proper way to charge my A/C. Now I have cold A/C in my vehicle and I couldn't have done it without their help.

These guys were great. Got me a new battery, helped me when i got locked out of my vehicle and fixed the key fob!

I had to share this amazing experience I had with an O'Reilly Auto Parta tonight. I was in Pacific Missouri and my truck had broken down on the highway so I let it cool down then found this shop 4 miles from where I was. Luckily they were open until 9!! Both employees that were working tonight were extremely caring, polite, and genuinely good people who care about their customers. I only got one of their names as the other gentleman was helping other customers but with the same care and politeness I was being give by Andrew. I had a radiator hose break on me and unfortunately it was not in stock, but I was driving an 87 Chevy s10 so I wasnt surprised that they didnt have it. This brings me to the best part. Andrew took time out of his busy schedule to come take a look at what was going on and offered to assist me in a temporary fix that helped me become unstranded and able to get to a mechanic shop where they address the problem further tomorrow morning. I was having such a troubled and tough day and Andrew made me feel welcomed, taught me some things about the vehicle and temporarily fixed it so my problem dissapeared. I want to thank Andrew and the other employee who I'm sure was happily picking up Andrew's slack cuz he was out helping me. You have an amazing staff at the store in Pacific Missouri and they deserve recognition for their want to immediately help me out in any way possible. They were just going to loan me a jug to put water in but I purchased it along with a funnel. Andrew hung around for an extra 15 or 20 minutes to make sure the leak was fixed and stood there to ensure my safety while the truck ran the liquid through to make sure it was safe to drive. I cant thank your company and your great employees enoug . They turned what was a bad day into something bearable and their positive attitudes turned my troubled day around!!! I tried to offer them a tip or buy them dinner but they politely refused and just said they were just doing their job. I am in management myself and you are lucky to have these employees staffed at your establishment. They truly went above and beyond and I will be recommending your company to anyone I know as you have just recently opened a location in my home town back in Illinois. I will only ne using your establishment for any of my car part needs and I am positive I will be sending any and everyone I know to your locations. I was stranded 2 hours away and thanks to Andrew I made it home safe and sound. Thanks again to Andrew,his coworker tonight, and to O'Reilly Auto Parts. You saved my day and a ton of money if I'd have had to have it towed. You guys are the best!!!! And I'll be telling everyone I know about it!!!

Very helpful and tried to save me money

Very informative and helpful. Even though my kids threw a huge embarrassing tantrum in the store 😩🤦🏻‍♀. Thankful for the guidance i received and the patience displayed by the cashiers!!

The lady behind the counter was very helpful. She went out of her way to help find everything I needed. Excellent service!!

Good service, the guy figured out what I needed very quickly and got it for me so I could get my repair underway.

Good customer service.

I always prefer O'Reilly's over the other "Zone". People that work here actually know what they're talking about.

Was driving by coming back from Oklahoma to Illinois and stoped to check on my car and the Staff was really helpful. Thanks guys