The UPS Store

As always, FANTASTIC customer service and friendly faces!! I used the self check kiosk and of course, had some issues. Both team members reached out to help me AND it was close to closing on Wednesday 21st. They were patient, helpful and professional. They deserve 10 stars!!

This UPS store was so amazing to help me with a confusing Amazon return. 2 CSR were very patient and helpful. They made sure that I was getting my full refund before taking my items. I am so grateful because they were extremely busy, but still made sure all my questions were fully answered and that I understood exactly how my return was being handled. Thank you so much.

When I come to this store I enjoy my experience Angie is the manager she is always pleasant and so is everyone working there. They are always helping me to find easier ways to ship out my packages. The owner has been there a couple of times while I was there she is very nice all around I will be coming to this store for all of my future packages.

I have only ever been treated with kindness, patience, and expedient service by all employees when I visit this store. I usually have Amazon returns when I visit and the make the process so easy and hassle free. I visit this store for any packaging or delivery services I need because I know they will take worry-free care of what I need.

The staff at the UPS Dixieland - Rogers location is always helpful, friendly, and knowledgable, especially the owner. My husband brought in an odd-sized package. They measured the package and explained how they were going to charge him so there were no surprises. They were very professional. Thank you!

Angie (I believe that’s how you spell it) was super helpful and had an amazing attitude with me even though I had a rough day. Her smile made coming in not so worrisome and made me feel welcome. You don’t feel that kind of welcome from other places, so this was refreshing. Thank you for all your hard work and such a wonderful team!

Wonderful location and the most friendliest and accommodating staff. Angie made a return shipment painless and easy on us, so glad we made it in. Definitely recommend this location! Five out of five stars

Community angels at this store. 😍 I love this place - always helpful, so kind, engaging, smart, efficient… all the things. They make my life flow more smoothly. Highly recommend.

Went to the Rogers store to ship some items and was greeted with the best customer service support. They were quick and made this a great experience. Friendly staff :)

I am giving the highest rating for my experience at the UPS store in Rogers. AR, because I was beyond grateful and satisfied with Jeff, the customer service representative assigned to me. Jeff is an exemplary and standard-setting team member. I had a great customer experience in the Rogers UPS store, and I want you to know that you have gem of an associate in Jeff. Thank you!

No waiting time, and the staff were phenomenal! Very personable and friendly. Would highly recommend this UPS store in Rogers, AR!!

This store is amazing! Friendly and knowledgeable staff that are quick to help. I will definitely be back!

Always happy to use this store. Very personal service and efficiant service. Great customer service at this location.

Jeff at the counter was awesome. I had been to the Bentonville UPS store and had a few bad experiences.. this time I had a box full of small parts that each had an Amazon QR code. I knew it’d be too much for that store so I took a chance and drove the extra mile or two to this store. What a big difference. Jeff made sure I didn’t feel so guilty about all the work I made for him. Also had an interesting conversation with him while waiting. I’ll always go to this store from now on.

I drove a few extra miles to this location after reading the horrifying reviews for a different store that was actually much closer for me. I’m glad I came here! Your customer service was great—efficient, friendly, professional. One employee even expressed concern that someone had been waiting for a long time. There was a bit of a line, but I think customers are willing to wait if they’re treated well. Thanks for working hard!

Have to give this business high marks. I’ve been visiting this store for many years now. The staff are always business like not to mention the professional demeanor at all times.

Very helpful and remembered me from my previous visits Makes me feel like I’m special thank you so much

Very upbeat and friendly, and took care of all of the business I brought in to UPS!

Great customer service. Due to poor notary service or let’s just say no service at the J street location this location at Frisco station was able to do the services and not even an appointment was needed. If you have notary or even shipping needs completed highly recommend here.

The service is excellent! Some of the nicest people I have met. I drive further just to go to this store because I have never had a single issue with my 400+ visits in the last 2 years. Thanks!