Walgreens

I have COVID and I was prescribed proxlovid the med was not covered with my out of state insurance the pharmacist figured out a way for me to get the medication, he really went above and beyond.

I am one of the geriatric customers and because of previous life lived MANY places. I have been here almost 5 years and this is by FAR the BEST pharmacy drug store I have EVER used. Yes I noticed a few probs recently but I also noticed that someone fairly high up HAD NOT given them adequate staffing. HOWEVER I WAS GREETED WITH A SMILE AND THE SERVICE WAS PROFESSIONAL AND GREAT. Many places are experiencing difficulty hiring new people! Throughout the entire pandemic this Stone Ridge Walgreen maintained outstanding service. A previous review complained about closing for lunch. Would he/she rather they eat as they work or starve?? THINK it takes all of them to safely and efficiently get our prescriptions ready! THEY deserve lunch and only take 30 minutes. They should get an hour!

Anyway the STONE RIDGE Pharmacy should receive awards. NOT complaints! BTW. I no longer live in Stone Ridge but moved to Kingston. However I continue with this pharmacy because I trust the staff and every trip leaves me smiling as I finish my business and go to my car!

I couldn't be happier. I too am old with a rats nest of medications. Every employee in the pharmacy is always helpful and very much has my interests at heart. And I very much rely upon them for their knowledgeable advice as to OTC remedies

The negative reviews are so surprising to me! I've lived here for over 35 years, and seen our local pharmacy charge from a DD's to Fay's to Eckard to Rite Aid to Walgreens. Each time there's naturally a period of transition. I think every staff member has always been helpful and pleasant to deal with. I have talked with other stores that are still called Rite Aid and their personnel have said they're not looking forward to eventually changing to being called Walgreens, because they say it's a difficult procedure to go through; but eventually they know they'll get through it. People just need to be patient. I look forward to going there weekly because I'm treated very well by EVERY employee!!

I have been using this pharmacy for over 20 yrs and have never had a problem. They know me by name and treat me well. The women work very hard there.

This pharmacy is the best. Lovely helpful people who recognize me by name when I come in.

Great service. The cashier was great with my toddler.

It's a clean walgreens

You now have to wait in line sometimes up to a half hour. You get calls sayings prescription is ready you, wait in line only to find out it's not ready. They always have some kind of a problem with the computer system (new registers). Hope it gets better, or I'll be looking for a new pharmacy. I would not recommend them, but I have no option but to use them. Update 12/20/2022. Well things have improved somewhat. They still are under staffed, so waiting can be an issue. For some reason we get calls saying prescriptions are ready and there not, or they short fill your prescriptions. So I’m giving them 3 stars now instead of the 1 star. Let’s hope they continue to improve.

Update since last review. Things have gotten a-lot better since the disappointing start. Here’s to better things ahead from Walgreens.

Went 2 use my OTC card & Walgreens discount card found wut I wanted altho it wasn't exactly the kind I wanted. Received quik friendly customer service @ the ✔ out & I look 4ward 2 going again soon.

There was definitely a transition period for a couple of months back but now they seemed to have everything working well. Love that all the same folks remained from before.

I find it absolutely ridiculous that as soon as you walk into the store, you have a complete inability to call or text anyone. There are often pharmaceutical questions that need to be answered, but cannot be due to the lack of service. I don’t think it would be that much to ask to have public Wi-Fi.

This is not about the store, only about the pharmacy!!
The pharmacist is rude, smacking the counter while she was talking to a costumer on the phone and then said some comments after she got off the phone.
Then they don’t have medicine sometimes so u have to travel to find other Walgreens that do, messed up when they know their costumers get same meds month after month. Waisted gas!!!
also on my friends (elderly)
meds they close for lunch and now close at 6? Come on!!! Where is the robo call to let us know the new hours?
So closed for lunch and open for 4 more hours. Ridiculous!! Go somewhere else for your scripts, always issues! Why isn’t corporate reading these reviews and doing something about the pharmacy??
The store itself, the employees are great!!

Too long waiting on line. Cashiers answering phones then look up stuff for caller while people are waiting on line.
Take too long to fill rx. No same day service

The website & app say they accept almost any insurance for flu shots and Covid boosters. And they have all my info on record so they know what insurance I have. Nevertheless, I scheduled my vaccines successfully and did not find out until I got to the store that they don’t take my insurance. No vaccines for me. The people at this location are nice but this company is terrible. Waste of time.

This pharmacy and staff working is worth 0 stars. I spent two days getting two prescription filled. Not hard prescriptions to fill the staff there is so incompetent that they don’t understand what insurance information to put into the system even if you provide the actual insurance card. This ridiculous, there is no urgency, no concern for the customer and no care in the world even it took them two days to fill two prescriptions. The staff should be let go because they are completely worthless and the pharmacy should be closed.

Absolutely the worst pharmacy to date!! When it was Rite Aid it was good!! We need a CVS