O'Reilly Auto Parts

We had a loaded enclosed trailer that lost a wheel when the studs broke. We were very impressed with how we were helped. We searched through the selection of studs to find compatible parts and they stayed around after hours to allow us to get repairs finished. And then after he closed down the store, he pulled his truck over to shine headlights on the trailer so I could see to finish installing tire. Great experience!

Car broke down at Doctor's, next day ordered a new starter they called me the next morning to say it was in. When I went to pick it up they offered me a print out on how to change it and even told me what tools I needed . Great service.

Excellent guys working there. Made the extra effort to help resolve my problem when my car lost its alternator belt on the interstate while traveling .

My son and 3 friends driving back from Florida to Michigan had car trouble . The people at that store are taking sure good care of them. God bless you all. I will be sending an e mail to corporate to let them know how AMAZING you all are.

The salesmen were very helpful, I needed a battery and they showed they were out of it but when they looked they found one that fit my van behind some other stuff. They went the extra mile to make sure that I was taken care of and I appreciate it!

Stopped in for washer fluid and they came out in the freezing cold to clean our windshield. Amazing customer service.

They were really helpful. One person even fixed a loose headlight that he noticed my car had. It was such a nice thing to do. I didn't even ask.

We're from out of state and had car trouble on our way to vacation. Pulled into O'Reilly's in Jellico and asked if they could hook us up to see what the check engine light said. The manager explained that he wasn't able to do that right now due to Covid, but had us follow him to a local garage. He said he couldn't just leave us stranded. From there, the mechanic could help and even gave us 3 quarts of oil (from O'Reilly's) as well. Everyone was so nice and thoughtful!! You have a great manager at the store and I just had to share his above and beyond service. We can't thank him and the Jellico mechanic enough for their kindness.

Friendly helpful staff. Had what I needed even when other stores were out of stock.

Best one I have ever been to staff where helpful and friendly and really wonderful pricing clean store I will be back

Great service everytime I go into the store...always good professional service!

Very friendly and helpful

Great workers and always try to help you if they can at guys I hope you all see this

These guys are always super helpful and go out of their way to help answer any questions that u may have

Had to replace my battery while heading home from vacation. Leon was extremely helpful and friendly.

Great place to get car parts friendly people helpful

Friendly and helpful bunch of people great place to shop

Very friendly and helpful have anything you need

Great hillbillies in this store they had all their teeth in there head.

Great customer service the guys know what they're talking about.